Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 852 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 What should the subject line do? (a) be left blank (b) say hello (c) be a joke (d) sum up the email
2. 2.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) checking spelling (d) short paragraphs
3. 3.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the main message (d) the subject line
4. 4.Which of these is a good email habit? (a) short paragraphs (b) ALL CAPITAL LETTERS (c) forgetting the file (d) emojis to a principal
5. 5.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
6. 6.Which of these is a good email habit? (a) text-message spelling (b) one huge paragraph (c) emojis to a principal (d) checking spelling
7. 7.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the greeting (d) the sign-off
8. 8.📧 Which part of an email is this? Regards, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
9. 9.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
10. 10.🔍 Which is the odd one out? (a) forgetting the file (b) replying within a day (c) ALL CAPITAL LETTERS (d) a silly email ID
11. 11.🔍 Which is the odd one out? (a) no name at the end (b) forgetting the file (c) emojis to a principal (d) checking spelling
12. 12.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) no subject line (d) one huge paragraph
13. 13.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
14. 14.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
15. 15.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
16. 16.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) no subject line (d) naming the attachment
17. 17.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
18. 18.Which of these is a poor email habit? (a) checking spelling (b) a polite greeting (c) a sensible email ID (d) no name at the end
19. 19.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) that a file is attached (d) only “see”
20. 20.Which of these is a poor email habit? (a) a clear subject line (b) checking spelling (c) a silly email ID (d) short paragraphs
21. 21.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) read it once more (d) add ten emojis
22. 22.🔍 Which is the odd one out? (a) replying within a day (b) a clear subject line (c) text-message spelling (d) checking spelling
23. 23.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) a silly email ID (d) naming the attachment
24. 24.Which of these is a good email habit? (a) emojis to a principal (b) a polite greeting (c) no name at the end (d) no subject line
25. 25.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
26. 26.Which of these is a poor email habit? (a) checking spelling (b) a polite greeting (c) naming the attachment (d) emojis to a principal
27. 27.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) short paragraphs (d) a silly email ID
28. 28.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) checking spelling (d) ALL CAPITAL LETTERS
29. 29.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
30. 30.🔍 Which is the odd one out? (a) a silly email ID (b) text-message spelling (c) naming the attachment (d) no subject line
31. 31.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
32. 32.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
33. 33.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
34. 34.Which of these is a good email habit? (a) a sensible email ID (b) text-message spelling (c) ALL CAPITAL LETTERS (d) emojis to a principal
35. 35.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
36. 36.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) with many emojis (d) like a text to a friend
37. 37.🔍 Which is the odd one out? (a) a clear subject line (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) one huge paragraph
38. 38.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
39. 39.Which of these is a poor email habit? (a) text-message spelling (b) a polite greeting (c) naming the attachment (d) checking spelling
40. 40.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the greeting (c) the main message (d) the sign-off

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