Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 858 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
2. 2.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
3. 3.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
4. 4.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) one huge paragraph (d) replying within a day
5. 5.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) nothing (d) delete the subject
6. 6.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
7. 7.Which of these is a good email habit? (a) forgetting the file (b) a clear subject line (c) emojis to a principal (d) no subject line
8. 8.Which of these is a poor email habit? (a) checking spelling (b) short paragraphs (c) a polite greeting (d) no name at the end
9. 9.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
10. 10.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
11. 11.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
12. 12.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
13. 13.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) formally and briefly (d) like a text to a friend
14. 14.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
15. 15.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
16. 16.🔍 Which is the odd one out? (a) naming the attachment (b) a sensible email ID (c) one huge paragraph (d) signing with your name
17. 17.Which of these is a good email habit? (a) short paragraphs (b) no name at the end (c) no subject line (d) text-message spelling
18. 18.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) every hour (d) after ten minutes
19. 19.🔍 Which is the odd one out? (a) one huge paragraph (b) forgetting the file (c) no name at the end (d) a polite greeting
20. 20.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
21. 21.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
22. 22.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
23. 23.🔍 Which is the odd one out? (a) replying within a day (b) short paragraphs (c) a polite greeting (d) ALL CAPITAL LETTERS
24. 24.🔍 Which is the odd one out? (a) no subject line (b) replying within a day (c) short paragraphs (d) checking spelling
25. 25.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
26. 26.🔍 Which is the odd one out? (a) one huge paragraph (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) checking spelling
27. 27.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
28. 28.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) naming the attachment (d) no subject line
29. 29.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
30. 30.Which of these is a poor email habit? (a) a clear subject line (b) checking spelling (c) emojis to a principal (d) a polite greeting
31. 31.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
32. 32.🔍 Which is the odd one out? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) a silly email ID (d) a clear subject line
33. 33.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
34. 34.🔍 Which is the odd one out? (a) replying within a day (b) short paragraphs (c) checking spelling (d) no name at the end
35. 35.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
36. 36.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
37. 37.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be a joke (d) be left blank
38. 38.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
39. 39.🔍 Which is the odd one out? (a) no subject line (b) naming the attachment (c) text-message spelling (d) a silly email ID
40. 40.Which of these is a poor email habit? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) signing with your name (d) checking spelling

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