Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 859 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) formally and briefly (d) in all capitals
2. 2.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
3. 3.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) checking spelling (d) no name at the end
4. 4.Which of these is a poor email habit? (a) a sensible email ID (b) signing with your name (c) one huge paragraph (d) checking spelling
5. 5.Which of these is a poor email habit? (a) a sensible email ID (b) no name at the end (c) replying within a day (d) checking spelling
6. 6.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) short paragraphs (d) a silly email ID
7. 7.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
8. 8.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
9. 9.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
10. 10.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) a gaming handle (d) your pet’s nickname
11. 11.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) that a file is attached (d) nothing about it
12. 12.🔍 Which is the odd one out? (a) replying within a day (b) a sensible email ID (c) forgetting the file (d) naming the attachment
13. 13.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
14. 14.Which of these is a poor email habit? (a) naming the attachment (b) text-message spelling (c) a clear subject line (d) a sensible email ID
15. 15.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
16. 16.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
17. 17.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the main message (d) the subject line
18. 18.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
19. 19.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the main message (d) the sign-off
20. 20.🔍 Which is the odd one out? (a) a clear subject line (b) short paragraphs (c) replying within a day (d) ALL CAPITAL LETTERS
21. 21.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the subject line (d) the sign-off
22. 22.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
23. 23.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
24. 24.Which of these is a poor email habit? (a) replying within a day (b) ALL CAPITAL LETTERS (c) a clear subject line (d) checking spelling
25. 25.Which of these is a good email habit? (a) a silly email ID (b) naming the attachment (c) no subject line (d) ALL CAPITAL LETTERS
26. 26.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
27. 27.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
28. 28.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) checking spelling (d) ALL CAPITAL LETTERS
29. 29.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
30. 30.Which of these is a good email habit? (a) a clear subject line (b) forgetting the file (c) text-message spelling (d) one huge paragraph
31. 31.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) read it once more (d) add ten emojis
32. 32.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) every hour (d) after a few working days
33. 33.Which of these is a good email habit? (a) no name at the end (b) a silly email ID (c) no subject line (d) signing with your name
34. 34.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
35. 35.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
36. 36.🔍 Which is the odd one out? (a) no name at the end (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) a clear subject line
37. 37.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
38. 38.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
39. 39.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
40. 40.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing

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