Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 860 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
2. 2.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
3. 3.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) nothing about it (d) that a file is attached
4. 4.Which of these is a good email habit? (a) forgetting the file (b) text-message spelling (c) ALL CAPITAL LETTERS (d) replying within a day
5. 5.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
6. 6.Which of these is a good email habit? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) no name at the end (d) forgetting the file
7. 7.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
8. 8.🔍 Which is the odd one out? (a) no subject line (b) emojis to a principal (c) signing with your name (d) text-message spelling
9. 9.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
10. 10.🔍 Which is the odd one out? (a) forgetting the file (b) signing with your name (c) replying within a day (d) checking spelling
11. 11.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
12. 12.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
13. 13.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
14. 14.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
15. 15.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
16. 16.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) a funny nickname (d) your pet’s nickname
17. 17.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
18. 18.🔍 Which is the odd one out? (a) a silly email ID (b) emojis to a principal (c) one huge paragraph (d) replying within a day
19. 19.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
20. 20.Which of these is a good email habit? (a) signing with your name (b) no subject line (c) emojis to a principal (d) one huge paragraph
21. 21.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the subject line (d) the main message
22. 22.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) text-message spelling (d) signing with your name
23. 23.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) nothing (d) delete the subject
24. 24.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
25. 25.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
26. 26.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) signing with your name (d) ALL CAPITAL LETTERS
27. 27.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
28. 28.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) signing with your name (d) a silly email ID
29. 29.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
30. 30.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
31. 31.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
32. 32.🔍 Which is the odd one out? (a) a silly email ID (b) a polite greeting (c) replying within a day (d) checking spelling
33. 33.Which of these is a poor email habit? (a) replying within a day (b) a clear subject line (c) checking spelling (d) emojis to a principal
34. 34.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
35. 35.🔍 Which is the odd one out? (a) replying within a day (b) emojis to a principal (c) a clear subject line (d) a sensible email ID
36. 36.Which of these is a good email habit? (a) a silly email ID (b) no name at the end (c) text-message spelling (d) checking spelling
37. 37.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
38. 38.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) no name at the end (d) a clear subject line
39. 39.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
40. 40.🔍 Which is the odd one out? (a) short paragraphs (b) replying within a day (c) naming the attachment (d) no name at the end

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