Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 863 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
2. 2.Which of these is a poor email habit? (a) a sensible email ID (b) replying within a day (c) one huge paragraph (d) short paragraphs
3. 3.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the subject line (d) the greeting
4. 4.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) like a text to a friend (d) formally and briefly
5. 5.🔍 Which is the odd one out? (a) checking spelling (b) no name at the end (c) naming the attachment (d) short paragraphs
6. 6.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) short paragraphs (d) forgetting the file
7. 7.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
8. 8.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
9. 9.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
10. 10.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
11. 11.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) add ten emojis (d) delete the subject
12. 12.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
13. 13.🔍 Which is the odd one out? (a) a sensible email ID (b) a polite greeting (c) text-message spelling (d) replying within a day
14. 14.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) short paragraphs (d) ALL CAPITAL LETTERS
15. 15.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) say hello (d) be a joke
16. 16.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
17. 17.Which of these is a good email habit? (a) emojis to a principal (b) forgetting the file (c) signing with your name (d) ALL CAPITAL LETTERS
18. 18.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
19. 19.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
20. 20.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
21. 21.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
22. 22.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
23. 23.Which of these is a poor email habit? (a) a clear subject line (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) signing with your name
24. 24.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
25. 25.Which of these is a poor email habit? (a) a clear subject line (b) replying within a day (c) checking spelling (d) no name at the end
26. 26.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
27. 27.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a gaming handle (d) a funny nickname
28. 28.🔍 Which is the odd one out? (a) emojis to a principal (b) naming the attachment (c) replying within a day (d) a sensible email ID
29. 29.🔍 Which is the odd one out? (a) no subject line (b) a silly email ID (c) no name at the end (d) a clear subject line
30. 30.🔍 Which is the odd one out? (a) naming the attachment (b) emojis to a principal (c) a silly email ID (d) ALL CAPITAL LETTERS
31. 31.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) forgetting the file (d) no subject line
32. 32.Which of these is a good email habit? (a) one huge paragraph (b) a silly email ID (c) a polite greeting (d) forgetting the file
33. 33.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
34. 34.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
35. 35.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) signing with your name (d) no subject line
36. 36.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
37. 37.🔍 Which is the odd one out? (a) replying within a day (b) ALL CAPITAL LETTERS (c) a silly email ID (d) no name at the end
38. 38.Which of these is a poor email habit? (a) text-message spelling (b) a clear subject line (c) replying within a day (d) short paragraphs
39. 39.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) never (d) every hour
40. 40.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting

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