Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 864 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
2. 2.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the sign-off (d) the subject line
3. 3.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the subject line (c) the sign-off (d) the greeting
4. 4.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
5. 5.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
6. 6.Which of these is a good email habit? (a) no name at the end (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) a sensible email ID
7. 7.Which of these is a good email habit? (a) a silly email ID (b) emojis to a principal (c) checking spelling (d) forgetting the file
8. 8.Which of these is a good email habit? (a) no subject line (b) ALL CAPITAL LETTERS (c) text-message spelling (d) a polite greeting
9. 9.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) say hello (d) be a joke
10. 10.🔍 Which is the odd one out? (a) emojis to a principal (b) replying within a day (c) text-message spelling (d) no name at the end
11. 11.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
12. 12.🔍 Which is the odd one out? (a) signing with your name (b) one huge paragraph (c) no subject line (d) emojis to a principal
13. 13.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
14. 14.🔍 Which is the odd one out? (a) checking spelling (b) a polite greeting (c) ALL CAPITAL LETTERS (d) a clear subject line
15. 15.Which of these is a good email habit? (a) replying within a day (b) a silly email ID (c) forgetting the file (d) no subject line
16. 16.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
17. 17.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) no subject line (d) checking spelling
18. 18.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
19. 19.🔍 Which is the odd one out? (a) checking spelling (b) short paragraphs (c) replying within a day (d) text-message spelling
20. 20.🔍 Which is the odd one out? (a) a sensible email ID (b) signing with your name (c) forgetting the file (d) checking spelling
21. 21.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) signing with your name (d) no subject line
22. 22.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
23. 23.🔍 Which is the odd one out? (a) short paragraphs (b) ALL CAPITAL LETTERS (c) no name at the end (d) text-message spelling
24. 24.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) no name at the end (d) checking spelling
25. 25.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the sign-off (d) the subject line
26. 26.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
27. 27.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
28. 28.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
29. 29.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) your pet’s nickname (d) a funny nickname
30. 30.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) add ten emojis (d) nothing
31. 31.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
32. 32.🔍 Which is the odd one out? (a) checking spelling (b) a silly email ID (c) signing with your name (d) naming the attachment
33. 33.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) no name at the end (d) naming the attachment
34. 34.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
35. 35.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
36. 36.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
37. 37.Which of these is a poor email habit? (a) checking spelling (b) replying within a day (c) a polite greeting (d) forgetting the file
38. 38.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
39. 39.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
40. 40.Which of these is a poor email habit? (a) no name at the end (b) short paragraphs (c) checking spelling (d) a sensible email ID

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