Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 869 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) one huge paragraph (d) a clear subject line
2. 2.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) signing with your name (d) text-message spelling
3. 3.🔍 Which is the odd one out? (a) checking spelling (b) no subject line (c) no name at the end (d) one huge paragraph
4. 4.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
5. 5.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
6. 6.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the greeting (d) the subject line
7. 7.Which of these is a good email habit? (a) emojis to a principal (b) no subject line (c) a clear subject line (d) text-message spelling
8. 8.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
9. 9.🔍 Which is the odd one out? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) emojis to a principal
10. 10.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
11. 11.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
12. 12.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
13. 13.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
14. 14.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
15. 15.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
16. 16.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) nothing about it (d) only “see”
17. 17.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the sign-off (c) the greeting (d) the main message
18. 18.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
19. 19.🔍 Which is the odd one out? (a) a sensible email ID (b) a polite greeting (c) short paragraphs (d) text-message spelling
20. 20.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
21. 21.Which of these is a good email habit? (a) no subject line (b) ALL CAPITAL LETTERS (c) forgetting the file (d) a sensible email ID
22. 22.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
23. 23.🔍 Which is the odd one out? (a) a polite greeting (b) a sensible email ID (c) no subject line (d) replying within a day
24. 24.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
25. 25.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
26. 26.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
27. 27.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) every hour (d) after a few working days
28. 28.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) emojis to a principal (d) forgetting the file
29. 29.🔍 Which is the odd one out? (a) no name at the end (b) ALL CAPITAL LETTERS (c) signing with your name (d) forgetting the file
30. 30.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
31. 31.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) emojis to a principal (d) a polite greeting
32. 32.🔍 Which is the odd one out? (a) one huge paragraph (b) a clear subject line (c) a sensible email ID (d) checking spelling
33. 33.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
34. 34.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the greeting (d) the sign-off
35. 35.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
36. 36.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
37. 37.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
38. 38.Which of these is a good email habit? (a) naming the attachment (b) emojis to a principal (c) text-message spelling (d) forgetting the file
39. 39.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the greeting (c) the subject line (d) the sign-off
40. 40.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the greeting (c) the subject line (d) the main message

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