Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 870 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) a clear subject line (b) checking spelling (c) replying within a day (d) one huge paragraph
2. 2.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
3. 3.Which of these is a good email habit? (a) a clear subject line (b) emojis to a principal (c) text-message spelling (d) no name at the end
4. 4.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) formally and briefly (d) like a text to a friend
5. 5.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
6. 6.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
7. 7.📧 What should the subject line do? (a) say hello (b) be left blank (c) sum up the email (d) be a joke
8. 8.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
9. 9.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
10. 10.🔍 Which is the odd one out? (a) replying within a day (b) emojis to a principal (c) a sensible email ID (d) short paragraphs
11. 11.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
12. 12.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
13. 13.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
14. 14.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) signing with your name (d) one huge paragraph
15. 15.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) add ten emojis (d) read it once more
16. 16.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) one huge paragraph (d) short paragraphs
17. 17.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
18. 18.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
19. 19.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
20. 20.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
21. 21.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
22. 22.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
23. 23.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
24. 24.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the greeting (d) the sign-off
25. 25.🔍 Which is the odd one out? (a) no subject line (b) naming the attachment (c) emojis to a principal (d) ALL CAPITAL LETTERS
26. 26.Which of these is a poor email habit? (a) short paragraphs (b) replying within a day (c) signing with your name (d) one huge paragraph
27. 27.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
28. 28.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
29. 29.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) after ten minutes (d) never
30. 30.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
31. 31.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) a clear subject line (d) ALL CAPITAL LETTERS
32. 32.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) a gaming handle (d) one based on your name
33. 33.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
34. 34.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the greeting (d) the sign-off
35. 35.🔍 Which is the odd one out? (a) checking spelling (b) text-message spelling (c) forgetting the file (d) no subject line
36. 36.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
37. 37.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) your password (d) only “see”
38. 38.🔍 Which is the odd one out? (a) checking spelling (b) no name at the end (c) signing with your name (d) short paragraphs
39. 39.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
40. 40.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the greeting (d) the subject line

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