Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 2.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
- 3.🔍 Which is the odd one out? (a) text-message spelling (b) emojis to a principal (c) no name at the end (d) a polite greeting
- 4.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
- 5.📧 Which part of an email is this? With thanks, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
- 6.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
- 7.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
- 8.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
- 9.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
- 10.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
- 11.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) with many emojis (d) like a text to a friend
- 12.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
- 13.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) be a joke (d) say hello
- 14.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
- 15.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) your pet’s nickname (d) a gaming handle
- 16.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
- 17.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 18.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
- 19.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
- 20.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
- 21.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) short paragraphs (d) ALL CAPITAL LETTERS
- 22.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
- 23.Which of these is a good email habit? (a) emojis to a principal (b) no name at the end (c) a sensible email ID (d) ALL CAPITAL LETTERS
- 24.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) text-message spelling (d) a sensible email ID
- 25.Which of these is a good email habit? (a) text-message spelling (b) signing with your name (c) forgetting the file (d) ALL CAPITAL LETTERS
- 26.Which of these is a good email habit? (a) a polite greeting (b) one huge paragraph (c) no name at the end (d) no subject line
- 27.🔍 Which is the odd one out? (a) no name at the end (b) a clear subject line (c) checking spelling (d) naming the attachment
- 28.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) a clear subject line (d) short paragraphs
- 29.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) checking spelling (d) one huge paragraph
- 30.📧 Which part of an email is this? Regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
- 31.🔍 Which is the odd one out? (a) a polite greeting (b) text-message spelling (c) a sensible email ID (d) short paragraphs
- 32.Which of these is a poor email habit? (a) a polite greeting (b) no subject line (c) a clear subject line (d) signing with your name
- 33.Which of these is a poor email habit? (a) no name at the end (b) a polite greeting (c) a clear subject line (d) naming the attachment
- 34.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the main message (d) the subject line
- 35.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
- 36.Which of these is a good email habit? (a) one huge paragraph (b) text-message spelling (c) emojis to a principal (d) short paragraphs
- 37.🔍 Which is the odd one out? (a) a sensible email ID (b) a silly email ID (c) ALL CAPITAL LETTERS (d) forgetting the file
- 38.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
- 39.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
- 40.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) forgetting the file (d) checking spelling
Answer key
- the sign-off
- a poor email habit
- a polite greeting
- read it once more
- the sign-off
- the greeting
- the details
- the greeting
- a good email habit
- a good email habit
- formally and briefly
- the greeting
- sum up the email
- the main message
- one based on your name
- why you are writing
- the subject line
- the sign-off
- the subject line
- a good email habit
- ALL CAPITAL LETTERS
- a good email habit
- a sensible email ID
- text-message spelling
- signing with your name
- a polite greeting
- no name at the end
- ALL CAPITAL LETTERS
- one huge paragraph
- the sign-off
- text-message spelling
- no subject line
- no name at the end
- the subject line
- that a file is attached
- short paragraphs
- a sensible email ID
- a good email habit
- a poor email habit
- checking spelling
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