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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 880 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  2. 2.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
  3. 3.🔍 Which is the odd one out? (a) text-message spelling (b) emojis to a principal (c) no name at the end (d) a polite greeting
  4. 4.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
  5. 5.📧 Which part of an email is this? With thanks, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  6. 6.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
  7. 7.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
  8. 8.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
  9. 9.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
  10. 10.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
  11. 11.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) with many emojis (d) like a text to a friend
  12. 12.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
  13. 13.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) be a joke (d) say hello
  14. 14.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  15. 15.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) your pet’s nickname (d) a gaming handle
  16. 16.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
  17. 17.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  18. 18.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  19. 19.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
  20. 20.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
  21. 21.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) short paragraphs (d) ALL CAPITAL LETTERS
  22. 22.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
  23. 23.Which of these is a good email habit? (a) emojis to a principal (b) no name at the end (c) a sensible email ID (d) ALL CAPITAL LETTERS
  24. 24.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) text-message spelling (d) a sensible email ID
  25. 25.Which of these is a good email habit? (a) text-message spelling (b) signing with your name (c) forgetting the file (d) ALL CAPITAL LETTERS
  26. 26.Which of these is a good email habit? (a) a polite greeting (b) one huge paragraph (c) no name at the end (d) no subject line
  27. 27.🔍 Which is the odd one out? (a) no name at the end (b) a clear subject line (c) checking spelling (d) naming the attachment
  28. 28.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) a clear subject line (d) short paragraphs
  29. 29.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) checking spelling (d) one huge paragraph
  30. 30.📧 Which part of an email is this? Regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  31. 31.🔍 Which is the odd one out? (a) a polite greeting (b) text-message spelling (c) a sensible email ID (d) short paragraphs
  32. 32.Which of these is a poor email habit? (a) a polite greeting (b) no subject line (c) a clear subject line (d) signing with your name
  33. 33.Which of these is a poor email habit? (a) no name at the end (b) a polite greeting (c) a clear subject line (d) naming the attachment
  34. 34.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the main message (d) the subject line
  35. 35.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
  36. 36.Which of these is a good email habit? (a) one huge paragraph (b) text-message spelling (c) emojis to a principal (d) short paragraphs
  37. 37.🔍 Which is the odd one out? (a) a sensible email ID (b) a silly email ID (c) ALL CAPITAL LETTERS (d) forgetting the file
  38. 38.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
  39. 39.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
  40. 40.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) forgetting the file (d) checking spelling

Answer key

  1. the sign-off
  2. a poor email habit
  3. a polite greeting
  4. read it once more
  5. the sign-off
  6. the greeting
  7. the details
  8. the greeting
  9. a good email habit
  10. a good email habit
  11. formally and briefly
  12. the greeting
  13. sum up the email
  14. the main message
  15. one based on your name
  16. why you are writing
  17. the subject line
  18. the sign-off
  19. the subject line
  20. a good email habit
  21. ALL CAPITAL LETTERS
  22. a good email habit
  23. a sensible email ID
  24. text-message spelling
  25. signing with your name
  26. a polite greeting
  27. no name at the end
  28. ALL CAPITAL LETTERS
  29. one huge paragraph
  30. the sign-off
  31. text-message spelling
  32. no subject line
  33. no name at the end
  34. the subject line
  35. that a file is attached
  36. short paragraphs
  37. a sensible email ID
  38. a good email habit
  39. a poor email habit
  40. checking spelling

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