Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
- 2.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
- 3.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
- 4.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
- 5.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
- 6.Which of these is a poor email habit? (a) checking spelling (b) a clear subject line (c) short paragraphs (d) emojis to a principal
- 7.Which of these is a poor email habit? (a) replying within a day (b) text-message spelling (c) a polite greeting (d) naming the attachment
- 8.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
- 9.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) your pet’s nickname (d) one based on your name
- 10.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
- 11.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the sign-off (c) the greeting (d) the main message
- 12.🔍 Which is the odd one out? (a) short paragraphs (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) no name at the end
- 13.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) delete the subject (d) add ten emojis
- 14.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
- 15.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) no subject line (d) checking spelling
- 16.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the greeting (c) the sign-off (d) the main message
- 17.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
- 18.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
- 19.🔍 Which is the odd one out? (a) one huge paragraph (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) signing with your name
- 20.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
- 21.Which of these is a poor email habit? (a) short paragraphs (b) signing with your name (c) a clear subject line (d) no subject line
- 22.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
- 23.Which of these is a good email habit? (a) text-message spelling (b) one huge paragraph (c) a sensible email ID (d) ALL CAPITAL LETTERS
- 24.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) no name at the end (d) signing with your name
- 25.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) replying within a day (d) no subject line
- 26.🔍 Which is the odd one out? (a) a sensible email ID (b) replying within a day (c) forgetting the file (d) naming the attachment
- 27.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
- 28.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
- 29.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 30.Which of these is a poor email habit? (a) a polite greeting (b) a clear subject line (c) checking spelling (d) ALL CAPITAL LETTERS
- 31.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
- 32.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email
- 33.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
- 34.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
- 35.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) naming the attachment (d) ALL CAPITAL LETTERS
- 36.Which of these is a good email habit? (a) a silly email ID (b) one huge paragraph (c) short paragraphs (d) no subject line
- 37.Which of these is a poor email habit? (a) short paragraphs (b) replying within a day (c) a silly email ID (d) checking spelling
- 38.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
- 39.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
- 40.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) nothing about it (d) that a file is attached
Answer key
- a poor email habit
- the greeting
- the subject line
- a polite thank-you line
- why you are writing
- emojis to a principal
- text-message spelling
- a polite thank-you line
- one based on your name
- a good email habit
- the subject line
- short paragraphs
- read it once more
- a polite thank-you line
- checking spelling
- the subject line
- a poor email habit
- the main message
- signing with your name
- the details
- no subject line
- the greeting
- a sensible email ID
- signing with your name
- replying within a day
- forgetting the file
- a poor email habit
- the subject line
- the sign-off
- ALL CAPITAL LETTERS
- the main message
- sum up the email
- why you are writing
- a good email habit
- ALL CAPITAL LETTERS
- short paragraphs
- a silly email ID
- a poor email habit
- the greeting
- that a file is attached
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