Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 882 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
2. 2.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
3. 3.🔍 Which is the odd one out? (a) short paragraphs (b) checking spelling (c) forgetting the file (d) replying within a day
4. 4.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) replying within a day (d) no name at the end
5. 5.Which of these is a poor email habit? (a) a clear subject line (b) text-message spelling (c) short paragraphs (d) naming the attachment
6. 6.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
7. 7.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) naming the attachment (d) a silly email ID
8. 8.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after ten minutes (d) after a few working days
9. 9.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
10. 10.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
11. 11.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
12. 12.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
13. 13.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) text-message spelling (d) signing with your name
14. 14.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
15. 15.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
16. 16.Which of these is a good email habit? (a) no subject line (b) naming the attachment (c) emojis to a principal (d) ALL CAPITAL LETTERS
17. 17.Which of these is a poor email habit? (a) naming the attachment (b) checking spelling (c) a clear subject line (d) ALL CAPITAL LETTERS
18. 18.Which of these is a good email habit? (a) no subject line (b) short paragraphs (c) a silly email ID (d) emojis to a principal
19. 19.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
20. 20.📧 Which part of an email is this? Regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
21. 21.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
22. 22.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
23. 23.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
24. 24.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
25. 25.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) naming the attachment (d) ALL CAPITAL LETTERS
26. 26.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) nothing (d) add ten emojis
27. 27.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
28. 28.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
29. 29.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
30. 30.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
31. 31.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
32. 32.🔍 Which is the odd one out? (a) a polite greeting (b) a sensible email ID (c) checking spelling (d) no subject line
33. 33.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) forgetting the file (d) a sensible email ID
34. 34.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
35. 35.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
36. 36.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
37. 37.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
38. 38.🔍 Which is the odd one out? (a) no name at the end (b) a silly email ID (c) text-message spelling (d) checking spelling
39. 39.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
40. 40.Which of these is a good email habit? (a) replying within a day (b) a silly email ID (c) one huge paragraph (d) ALL CAPITAL LETTERS

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