Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 883 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) naming the attachment (b) a silly email ID (c) ALL CAPITAL LETTERS (d) text-message spelling
2. 2.Which of these is a poor email habit? (a) a sensible email ID (b) signing with your name (c) one huge paragraph (d) short paragraphs
3. 3.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
4. 4.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) add ten emojis (d) nothing
5. 5.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the main message (d) the subject line
6. 6.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a funny nickname (d) a gaming handle
7. 7.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
8. 8.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
9. 9.🔍 Which is the odd one out? (a) no subject line (b) a silly email ID (c) text-message spelling (d) a polite greeting
10. 10.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
11. 11.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) ALL CAPITAL LETTERS (d) short paragraphs
12. 12.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) replying within a day (d) no name at the end
13. 13.Which of these is a poor email habit? (a) a polite greeting (b) naming the attachment (c) a clear subject line (d) text-message spelling
14. 14.🔍 Which is the odd one out? (a) naming the attachment (b) checking spelling (c) short paragraphs (d) no name at the end
15. 15.Which of these is a good email habit? (a) no name at the end (b) a polite greeting (c) no subject line (d) ALL CAPITAL LETTERS
16. 16.📧 What should the subject line do? (a) say hello (b) be left blank (c) sum up the email (d) be a joke
17. 17.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) signing with your name (d) text-message spelling
18. 18.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the sign-off (d) the subject line
19. 19.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
20. 20.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
21. 21.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
22. 22.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
23. 23.🔍 Which is the odd one out? (a) naming the attachment (b) a sensible email ID (c) a clear subject line (d) forgetting the file
24. 24.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
25. 25.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
26. 26.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
27. 27.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) only “see” (d) your password
28. 28.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
29. 29.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
30. 30.🔍 Which is the odd one out? (a) no name at the end (b) a silly email ID (c) a clear subject line (d) no subject line
31. 31.Which of these is a good email habit? (a) no subject line (b) a clear subject line (c) emojis to a principal (d) a silly email ID
32. 32.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
33. 33.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
34. 34.🔍 Which is the odd one out? (a) short paragraphs (b) a clear subject line (c) checking spelling (d) no subject line
35. 35.Which of these is a poor email habit? (a) checking spelling (b) forgetting the file (c) naming the attachment (d) short paragraphs
36. 36.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) short paragraphs (d) emojis to a principal
37. 37.Which of these is a poor email habit? (a) checking spelling (b) ALL CAPITAL LETTERS (c) a polite greeting (d) naming the attachment
38. 38.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) never (d) after ten minutes
39. 39.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
40. 40.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit

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