Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 884 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) naming the attachment (b) one huge paragraph (c) a silly email ID (d) ALL CAPITAL LETTERS
2. 2.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
3. 3.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) after ten minutes (d) every hour
4. 4.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) your pet’s nickname (d) a funny nickname
5. 5.🔍 Which is the odd one out? (a) signing with your name (b) no subject line (c) a clear subject line (d) naming the attachment
6. 6.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
7. 7.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) nothing (d) read it once more
8. 8.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
9. 9.Which of these is a good email habit? (a) text-message spelling (b) a polite greeting (c) ALL CAPITAL LETTERS (d) no name at the end
10. 10.🔍 Which is the odd one out? (a) no name at the end (b) a silly email ID (c) a clear subject line (d) emojis to a principal
11. 11.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
12. 12.Which of these is a poor email habit? (a) a polite greeting (b) a clear subject line (c) replying within a day (d) forgetting the file
13. 13.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) formally and briefly (d) with many emojis
14. 14.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
15. 15.🔍 Which is the odd one out? (a) replying within a day (b) a clear subject line (c) emojis to a principal (d) naming the attachment
16. 16.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
17. 17.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the main message (d) the greeting
18. 18.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
19. 19.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
20. 20.🔍 Which is the odd one out? (a) replying within a day (b) one huge paragraph (c) naming the attachment (d) signing with your name
21. 21.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
22. 22.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the main message (c) the greeting (d) the sign-off
23. 23.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
24. 24.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the sign-off (c) the greeting (d) the main message
25. 25.Which of these is a good email habit? (a) forgetting the file (b) text-message spelling (c) ALL CAPITAL LETTERS (d) signing with your name
26. 26.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
27. 27.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
28. 28.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
29. 29.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
30. 30.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
31. 31.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
32. 32.🔍 Which is the odd one out? (a) a sensible email ID (b) text-message spelling (c) no subject line (d) emojis to a principal
33. 33.Which of these is a poor email habit? (a) replying within a day (b) a silly email ID (c) naming the attachment (d) a polite greeting
34. 34.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
35. 35.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
36. 36.🔍 Which is the odd one out? (a) no name at the end (b) a silly email ID (c) emojis to a principal (d) naming the attachment
37. 37.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
38. 38.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
39. 39.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
40. 40.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the greeting (d) the main message

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