Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 887 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) forgetting the file (b) signing with your name (c) replying within a day (d) short paragraphs
2. 2.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) a clear subject line (d) forgetting the file
3. 3.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) after ten minutes (d) every hour
4. 4.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
5. 5.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
6. 6.Which of these is a poor email habit? (a) one huge paragraph (b) a clear subject line (c) replying within a day (d) checking spelling
7. 7.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the greeting (d) the main message
8. 8.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) delete the subject (d) add ten emojis
9. 9.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
10. 10.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) with many emojis (d) like a text to a friend
11. 11.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) that a file is attached (d) only “see”
12. 12.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
13. 13.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the greeting (d) the sign-off
14. 14.Which of these is a good email habit? (a) emojis to a principal (b) a silly email ID (c) a polite greeting (d) no name at the end
15. 15.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) checking spelling (c) text-message spelling (d) no subject line
16. 16.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
17. 17.Which of these is a poor email habit? (a) naming the attachment (b) no subject line (c) replying within a day (d) a clear subject line
18. 18.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
19. 19.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
20. 20.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the greeting (d) the subject line
21. 21.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
22. 22.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) say hello (d) be a joke
23. 23.🔍 Which is the odd one out? (a) signing with your name (b) a silly email ID (c) no name at the end (d) forgetting the file
24. 24.Which of these is a good email habit? (a) forgetting the file (b) naming the attachment (c) no subject line (d) one huge paragraph
25. 25.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
26. 26.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
27. 27.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
28. 28.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
29. 29.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
30. 30.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
31. 31.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
32. 32.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
33. 33.🔍 Which is the odd one out? (a) no name at the end (b) short paragraphs (c) ALL CAPITAL LETTERS (d) forgetting the file
34. 34.🔍 Which is the odd one out? (a) no subject line (b) a silly email ID (c) replying within a day (d) no name at the end
35. 35.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
36. 36.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
37. 37.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
38. 38.Which of these is a good email habit? (a) text-message spelling (b) short paragraphs (c) forgetting the file (d) one huge paragraph
39. 39.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
40. 40.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off

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