Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 89 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) no name at the end (d) signing with your name
2. 2.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
3. 3.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after a few working days (d) after ten minutes
4. 4.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
5. 5.Which of these is a poor email habit? (a) short paragraphs (b) a polite greeting (c) naming the attachment (d) a silly email ID
6. 6.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
7. 7.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
8. 8.🔍 Which is the odd one out? (a) one huge paragraph (b) a clear subject line (c) text-message spelling (d) emojis to a principal
9. 9.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) say hello (d) be a joke
10. 10.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
11. 11.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
12. 12.🔍 Which is the odd one out? (a) short paragraphs (b) emojis to a principal (c) a silly email ID (d) one huge paragraph
13. 13.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
14. 14.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
15. 15.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) read it once more (d) add ten emojis
16. 16.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
17. 17.Which of these is a good email habit? (a) emojis to a principal (b) naming the attachment (c) no name at the end (d) no subject line
18. 18.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
19. 19.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the main message (d) the subject line
20. 20.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
21. 21.Which of these is a good email habit? (a) signing with your name (b) emojis to a principal (c) no name at the end (d) no subject line
22. 22.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
23. 23.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
24. 24.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) naming the attachment (d) no name at the end
25. 25.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
26. 26.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
27. 27.Which of these is a good email habit? (a) no subject line (b) ALL CAPITAL LETTERS (c) a polite greeting (d) forgetting the file
28. 28.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) replying within a day (d) forgetting the file
29. 29.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
30. 30.Which of these is a good email habit? (a) text-message spelling (b) short paragraphs (c) emojis to a principal (d) one huge paragraph
31. 31.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
32. 32.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
33. 33.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
34. 34.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
35. 35.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) a gaming handle (d) your pet’s nickname
36. 36.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) emojis to a principal (d) naming the attachment
37. 37.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
38. 38.🔍 Which is the odd one out? (a) no subject line (b) replying within a day (c) short paragraphs (d) a clear subject line
39. 39.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
40. 40.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) formally and briefly (d) in all capitals

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