Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 90 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) emojis to a principal (b) short paragraphs (c) no name at the end (d) one huge paragraph
2. 2.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) naming the attachment (d) emojis to a principal
3. 3.🔍 Which is the odd one out? (a) signing with your name (b) a silly email ID (c) naming the attachment (d) a clear subject line
4. 4.🔍 Which is the odd one out? (a) one huge paragraph (b) signing with your name (c) a sensible email ID (d) replying within a day
5. 5.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
6. 6.🔍 Which is the odd one out? (a) checking spelling (b) forgetting the file (c) a silly email ID (d) text-message spelling
7. 7.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
8. 8.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the subject line (d) the sign-off
9. 9.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
10. 10.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
11. 11.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) your pet’s nickname (d) a funny nickname
12. 12.Which of these is a poor email habit? (a) no subject line (b) signing with your name (c) replying within a day (d) a clear subject line
13. 13.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) text-message spelling (d) checking spelling
14. 14.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
15. 15.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
16. 16.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
17. 17.Which of these is a good email habit? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) no subject line (d) emojis to a principal
18. 18.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
19. 19.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
20. 20.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
21. 21.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) text-message spelling (d) a sensible email ID
22. 22.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
23. 23.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
24. 24.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
25. 25.📧 Which part of an email is this? With thanks, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
26. 26.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
27. 27.Which of these is a poor email habit? (a) one huge paragraph (b) a clear subject line (c) a sensible email ID (d) naming the attachment
28. 28.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
29. 29.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) in all capitals (d) formally and briefly
30. 30.🔍 Which is the odd one out? (a) checking spelling (b) emojis to a principal (c) signing with your name (d) naming the attachment
31. 31.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
32. 32.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
33. 33.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) say hello (d) be a joke
34. 34.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
35. 35.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the subject line (c) the greeting (d) the main message
36. 36.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
37. 37.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
38. 38.🔍 Which is the odd one out? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) signing with your name (d) a clear subject line
39. 39.🔍 Which is the odd one out? (a) no name at the end (b) signing with your name (c) a sensible email ID (d) short paragraphs
40. 40.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing

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