Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 890 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
2. 2.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be a joke (d) be left blank
3. 3.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) checking spelling (d) a silly email ID
4. 4.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
5. 5.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) in all capitals (d) like a text to a friend
6. 6.Which of these is a good email habit? (a) no subject line (b) a clear subject line (c) no name at the end (d) forgetting the file
7. 7.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
8. 8.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
9. 9.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
10. 10.🔍 Which is the odd one out? (a) a polite greeting (b) no name at the end (c) forgetting the file (d) a silly email ID
11. 11.📧 Which part of an email is this? Regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
12. 12.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
13. 13.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) that a file is attached (d) only “see”
14. 14.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
15. 15.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
16. 16.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
17. 17.Which of these is a poor email habit? (a) a clear subject line (b) checking spelling (c) a polite greeting (d) a silly email ID
18. 18.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) forgetting the file (d) short paragraphs
19. 19.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
20. 20.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
21. 21.Which of these is a good email habit? (a) naming the attachment (b) no name at the end (c) emojis to a principal (d) text-message spelling
22. 22.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
23. 23.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the greeting (c) the main message (d) the sign-off
24. 24.Which of these is a good email habit? (a) forgetting the file (b) short paragraphs (c) one huge paragraph (d) a silly email ID
25. 25.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
26. 26.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
27. 27.Which of these is a poor email habit? (a) a sensible email ID (b) short paragraphs (c) forgetting the file (d) signing with your name
28. 28.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
29. 29.🔍 Which is the odd one out? (a) emojis to a principal (b) a silly email ID (c) text-message spelling (d) checking spelling
30. 30.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
31. 31.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
32. 32.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a gaming handle (d) a funny nickname
33. 33.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
34. 34.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
35. 35.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
36. 36.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
37. 37.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
38. 38.Which of these is a good email habit? (a) no name at the end (b) text-message spelling (c) emojis to a principal (d) a sensible email ID
39. 39.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) ALL CAPITAL LETTERS (d) signing with your name
40. 40.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit

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