Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 891 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) no name at the end (b) a clear subject line (c) ALL CAPITAL LETTERS (d) text-message spelling
2. 2.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the subject line (d) the greeting
3. 3.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
4. 4.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) no subject line (d) a sensible email ID
5. 5.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
6. 6.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
7. 7.🔍 Which is the odd one out? (a) no name at the end (b) replying within a day (c) a sensible email ID (d) a clear subject line
8. 8.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
9. 9.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
10. 10.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
11. 11.Which of these is a good email habit? (a) text-message spelling (b) a clear subject line (c) ALL CAPITAL LETTERS (d) one huge paragraph
12. 12.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after a few working days (d) after ten minutes
13. 13.🔍 Which is the odd one out? (a) replying within a day (b) one huge paragraph (c) naming the attachment (d) a polite greeting
14. 14.🔍 Which is the odd one out? (a) forgetting the file (b) a silly email ID (c) signing with your name (d) no subject line
15. 15.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) checking spelling (d) a silly email ID
16. 16.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
17. 17.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
18. 18.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
19. 19.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the sign-off (d) the greeting
20. 20.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) a clear subject line (d) one huge paragraph
21. 21.Which of these is a good email habit? (a) one huge paragraph (b) a silly email ID (c) emojis to a principal (d) signing with your name
22. 22.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) only “see” (d) nothing about it
23. 23.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname
24. 24.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
25. 25.Which of these is a poor email habit? (a) a clear subject line (b) a polite greeting (c) replying within a day (d) text-message spelling
26. 26.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the greeting (c) the sign-off (d) the subject line
27. 27.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
28. 28.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
29. 29.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
30. 30.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
31. 31.🔍 Which is the odd one out? (a) naming the attachment (b) short paragraphs (c) a polite greeting (d) ALL CAPITAL LETTERS
32. 32.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
33. 33.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
34. 34.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
35. 35.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) checking spelling (d) no subject line
36. 36.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) delete the subject (d) read it once more
37. 37.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
38. 38.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) say hello (d) be a joke
39. 39.🔍 Which is the odd one out? (a) no subject line (b) a sensible email ID (c) text-message spelling (d) emojis to a principal
40. 40.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details

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