Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 894 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a poor email habit? (a) signing with your name (b) replying within a day (c) no subject line (d) a sensible email ID
2. 2.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) naming the attachment (d) text-message spelling
3. 3.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
4. 4.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
5. 5.Which of these is a poor email habit? (a) a clear subject line (b) checking spelling (c) text-message spelling (d) a polite greeting
6. 6.🔍 Which is the odd one out? (a) a silly email ID (b) checking spelling (c) emojis to a principal (d) no subject line
7. 7.Which of these is a poor email habit? (a) signing with your name (b) a sensible email ID (c) short paragraphs (d) emojis to a principal
8. 8.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
9. 9.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) a clear subject line (d) ALL CAPITAL LETTERS
10. 10.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) after ten minutes (d) never
11. 11.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the subject line (d) the greeting
12. 12.🔍 Which is the odd one out? (a) no name at the end (b) a silly email ID (c) a clear subject line (d) forgetting the file
13. 13.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
14. 14.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
15. 15.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) formally and briefly (d) like a text to a friend
16. 16.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
17. 17.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
18. 18.📧 Which part of an email is this? With thanks, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
19. 19.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
20. 20.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
21. 21.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
22. 22.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) nothing about it (d) only “see”
23. 23.Which of these is a good email habit? (a) a silly email ID (b) a polite greeting (c) emojis to a principal (d) ALL CAPITAL LETTERS
24. 24.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
25. 25.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
26. 26.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname
27. 27.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
28. 28.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
29. 29.Which of these is a poor email habit? (a) short paragraphs (b) ALL CAPITAL LETTERS (c) naming the attachment (d) signing with your name
30. 30.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
31. 31.🔍 Which is the odd one out? (a) replying within a day (b) no subject line (c) no name at the end (d) a silly email ID
32. 32.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
33. 33.🔍 Which is the odd one out? (a) checking spelling (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) a clear subject line
34. 34.🔍 Which is the odd one out? (a) short paragraphs (b) emojis to a principal (c) no name at the end (d) no subject line
35. 35.Which of these is a poor email habit? (a) a polite greeting (b) one huge paragraph (c) a clear subject line (d) short paragraphs
36. 36.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
37. 37.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
38. 38.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
39. 39.🔍 Which is the odd one out? (a) a silly email ID (b) no subject line (c) emojis to a principal (d) a polite greeting
40. 40.Which of these is a good email habit? (a) emojis to a principal (b) a silly email ID (c) short paragraphs (d) no subject line

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