Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
- 2.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
- 3.Which of these is a good email habit? (a) a polite greeting (b) no subject line (c) emojis to a principal (d) no name at the end
- 4.🔍 Which is the odd one out? (a) no name at the end (b) a silly email ID (c) a sensible email ID (d) no subject line
- 5.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
- 6.🔍 Which is the odd one out? (a) text-message spelling (b) emojis to a principal (c) checking spelling (d) one huge paragraph
- 7.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) with many emojis (d) formally and briefly
- 8.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) checking spelling (c) replying within a day (d) short paragraphs
- 9.Which of these is a good email habit? (a) no subject line (b) naming the attachment (c) text-message spelling (d) one huge paragraph
- 10.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 11.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
- 12.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the main message (d) the greeting
- 13.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) text-message spelling (d) replying within a day
- 14.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
- 15.🔍 Which is the odd one out? (a) checking spelling (b) short paragraphs (c) one huge paragraph (d) naming the attachment
- 16.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
- 17.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
- 18.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) add ten emojis (d) read it once more
- 19.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
- 20.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
- 21.Which of these is a poor email habit? (a) forgetting the file (b) a polite greeting (c) a clear subject line (d) checking spelling
- 22.📧 What should the subject line do? (a) be a joke (b) be left blank (c) sum up the email (d) say hello
- 23.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
- 24.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
- 25.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
- 26.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) every hour (d) never
- 27.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) emojis to a principal (d) a sensible email ID
- 28.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
- 29.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
- 30.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) only “see” (d) that a file is attached
- 31.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 32.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) ALL CAPITAL LETTERS (d) a sensible email ID
- 33.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
- 34.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
- 35.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) no name at the end (d) a polite greeting
- 36.Which of these is a poor email habit? (a) short paragraphs (b) replying within a day (c) checking spelling (d) text-message spelling
- 37.Which of these is a good email habit? (a) no name at the end (b) text-message spelling (c) one huge paragraph (d) checking spelling
- 38.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
- 39.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
- 40.Which of these is a poor email habit? (a) naming the attachment (b) no name at the end (c) checking spelling (d) replying within a day
Answer key
- a poor email habit
- a good email habit
- a polite greeting
- a sensible email ID
- one based on your name
- checking spelling
- formally and briefly
- ALL CAPITAL LETTERS
- naming the attachment
- the sign-off
- the greeting
- the subject line
- replying within a day
- a good email habit
- one huge paragraph
- why you are writing
- a poor email habit
- read it once more
- the details
- the sign-off
- forgetting the file
- sum up the email
- a polite thank-you line
- a poor email habit
- a polite thank-you line
- after a few working days
- a sensible email ID
- why you are writing
- the sign-off
- that a file is attached
- the subject line
- ALL CAPITAL LETTERS
- a poor email habit
- a poor email habit
- no name at the end
- text-message spelling
- checking spelling
- the greeting
- a poor email habit
- no name at the end
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