Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 896 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
2. 2.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
3. 3.Which of these is a good email habit? (a) replying within a day (b) ALL CAPITAL LETTERS (c) no name at the end (d) emojis to a principal
4. 4.Which of these is a poor email habit? (a) no subject line (b) a sensible email ID (c) signing with your name (d) short paragraphs
5. 5.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) every hour (d) after a few working days
6. 6.🔍 Which is the odd one out? (a) one huge paragraph (b) a clear subject line (c) a sensible email ID (d) a polite greeting
7. 7.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) nothing (d) add ten emojis
8. 8.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) forgetting the file (d) checking spelling
9. 9.🔍 Which is the odd one out? (a) signing with your name (b) naming the attachment (c) a polite greeting (d) no name at the end
10. 10.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) emojis to a principal (d) short paragraphs
11. 11.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) naming the attachment (d) ALL CAPITAL LETTERS
12. 12.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the subject line (d) the greeting
13. 13.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
14. 14.🔍 Which is the odd one out? (a) a clear subject line (b) checking spelling (c) a polite greeting (d) no subject line
15. 15.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
16. 16.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the sign-off (d) the subject line
17. 17.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
18. 18.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
19. 19.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
20. 20.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) only “see” (d) nothing about it
21. 21.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) say hello (d) be a joke
22. 22.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
23. 23.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
24. 24.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
25. 25.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
26. 26.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
27. 27.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
28. 28.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
29. 29.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
30. 30.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
31. 31.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
32. 32.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
33. 33.🔍 Which is the odd one out? (a) no subject line (b) one huge paragraph (c) signing with your name (d) emojis to a principal
34. 34.🔍 Which is the odd one out? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) text-message spelling
35. 35.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) one huge paragraph (d) text-message spelling
36. 36.🔍 Which is the odd one out? (a) short paragraphs (b) text-message spelling (c) one huge paragraph (d) ALL CAPITAL LETTERS
37. 37.Which of these is a poor email habit? (a) a sensible email ID (b) text-message spelling (c) signing with your name (d) replying within a day
38. 38.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
39. 39.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
40. 40.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) signing with your name (d) a silly email ID

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