Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 897 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
2. 2.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
3. 3.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
4. 4.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
5. 5.🔍 Which is the odd one out? (a) a clear subject line (b) text-message spelling (c) a silly email ID (d) ALL CAPITAL LETTERS
6. 6.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
7. 7.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) naming the attachment (d) text-message spelling
8. 8.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) emojis to a principal (d) a sensible email ID
9. 9.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
10. 10.Which of these is a poor email habit? (a) signing with your name (b) checking spelling (c) naming the attachment (d) no name at the end
11. 11.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the subject line (d) the main message
12. 12.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
13. 13.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a gaming handle (d) a funny nickname
14. 14.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
15. 15.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
16. 16.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
17. 17.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) that a file is attached (d) your password
18. 18.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) say hello (d) be a joke
19. 19.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
20. 20.Which of these is a poor email habit? (a) short paragraphs (b) no subject line (c) a polite greeting (d) replying within a day
21. 21.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
22. 22.🔍 Which is the odd one out? (a) checking spelling (b) a polite greeting (c) one huge paragraph (d) naming the attachment
23. 23.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
24. 24.Which of these is a poor email habit? (a) a sensible email ID (b) replying within a day (c) emojis to a principal (d) checking spelling
25. 25.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) never (d) after ten minutes
26. 26.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
27. 27.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
28. 28.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
29. 29.🔍 Which is the odd one out? (a) a sensible email ID (b) naming the attachment (c) short paragraphs (d) ALL CAPITAL LETTERS
30. 30.🔍 Which is the odd one out? (a) text-message spelling (b) replying within a day (c) no name at the end (d) ALL CAPITAL LETTERS
31. 31.🔍 Which is the odd one out? (a) one huge paragraph (b) a silly email ID (c) checking spelling (d) emojis to a principal
32. 32.Which of these is a poor email habit? (a) a polite greeting (b) replying within a day (c) a sensible email ID (d) one huge paragraph
33. 33.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
34. 34.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
35. 35.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
36. 36.Which of these is a good email habit? (a) a silly email ID (b) short paragraphs (c) forgetting the file (d) ALL CAPITAL LETTERS
37. 37.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) a silly email ID (d) one huge paragraph
38. 38.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) formally and briefly (d) in all capitals
39. 39.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
40. 40.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit

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