Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 91 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) a silly email ID (b) short paragraphs (c) text-message spelling (d) no subject line
2. 2.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
3. 3.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
4. 4.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
5. 5.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) be left blank (d) say hello
6. 6.Which of these is a good email habit? (a) a clear subject line (b) forgetting the file (c) no subject line (d) text-message spelling
7. 7.Which of these is a good email habit? (a) naming the attachment (b) no subject line (c) text-message spelling (d) ALL CAPITAL LETTERS
8. 8.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) never (d) after ten minutes
9. 9.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the subject line (c) the sign-off (d) the main message
10. 10.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the sign-off (d) the subject line
11. 11.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
12. 12.Which of these is a poor email habit? (a) one huge paragraph (b) replying within a day (c) naming the attachment (d) checking spelling
13. 13.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) no subject line (d) a sensible email ID
14. 14.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) a funny nickname (d) one based on your name
15. 15.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
16. 16.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
17. 17.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
18. 18.🔍 Which is the odd one out? (a) replying within a day (b) no subject line (c) short paragraphs (d) a sensible email ID
19. 19.🔍 Which is the odd one out? (a) a silly email ID (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) text-message spelling
20. 20.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
21. 21.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
22. 22.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) that a file is attached (d) only “see”
23. 23.🔍 Which is the odd one out? (a) a polite greeting (b) checking spelling (c) emojis to a principal (d) short paragraphs
24. 24.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) replying within a day (d) signing with your name
25. 25.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the subject line (c) the greeting (d) the sign-off
26. 26.🔍 Which is the odd one out? (a) emojis to a principal (b) a silly email ID (c) no name at the end (d) a polite greeting
27. 27.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
28. 28.🔍 Which is the odd one out? (a) a silly email ID (b) checking spelling (c) replying within a day (d) signing with your name
29. 29.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
30. 30.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
31. 31.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) no name at the end (d) checking spelling
32. 32.Which of these is a poor email habit? (a) checking spelling (b) no name at the end (c) a polite greeting (d) a clear subject line
33. 33.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
34. 34.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
35. 35.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
36. 36.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
37. 37.🔍 Which is the odd one out? (a) signing with your name (b) forgetting the file (c) naming the attachment (d) checking spelling
38. 38.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
39. 39.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
40. 40.Which of these is a good email habit? (a) replying within a day (b) text-message spelling (c) ALL CAPITAL LETTERS (d) a silly email ID

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