Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 902 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
2. 2.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
3. 3.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) text-message spelling (d) a polite greeting
4. 4.🔍 Which is the odd one out? (a) naming the attachment (b) a sensible email ID (c) checking spelling (d) ALL CAPITAL LETTERS
5. 5.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
6. 6.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
7. 7.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
8. 8.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
9. 9.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the subject line (d) the greeting
10. 10.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
11. 11.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email
12. 12.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
13. 13.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
14. 14.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
15. 15.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
16. 16.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) text-message spelling (d) forgetting the file
17. 17.Which of these is a poor email habit? (a) replying within a day (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) short paragraphs
18. 18.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
19. 19.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
20. 20.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
21. 21.🔍 Which is the odd one out? (a) a silly email ID (b) checking spelling (c) a sensible email ID (d) naming the attachment
22. 22.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) forgetting the file (d) naming the attachment
23. 23.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
24. 24.Which of these is a poor email habit? (a) no subject line (b) checking spelling (c) a polite greeting (d) short paragraphs
25. 25.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
26. 26.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
27. 27.🔍 Which is the odd one out? (a) one huge paragraph (b) no name at the end (c) text-message spelling (d) a clear subject line
28. 28.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
29. 29.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
30. 30.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) after ten minutes (d) every hour
31. 31.🔍 Which is the odd one out? (a) a polite greeting (b) a sensible email ID (c) no subject line (d) signing with your name
32. 32.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) your pet’s nickname (d) a gaming handle
33. 33.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
34. 34.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) that a file is attached (d) nothing about it
35. 35.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
36. 36.Which of these is a good email habit? (a) no subject line (b) a silly email ID (c) emojis to a principal (d) a sensible email ID
37. 37.🔍 Which is the odd one out? (a) a silly email ID (b) replying within a day (c) no name at the end (d) emojis to a principal
38. 38.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
39. 39.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
40. 40.Which of these is a good email habit? (a) checking spelling (b) no subject line (c) forgetting the file (d) ALL CAPITAL LETTERS

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