Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 903 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) signing with your name (b) checking spelling (c) ALL CAPITAL LETTERS (d) a polite greeting
2. 2.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) a silly email ID (d) checking spelling
3. 3.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
4. 4.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) a sensible email ID (d) one huge paragraph
5. 5.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
6. 6.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
7. 7.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) only “see” (d) your password
8. 8.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) emojis to a principal (d) signing with your name
9. 9.🔍 Which is the odd one out? (a) no subject line (b) naming the attachment (c) emojis to a principal (d) one huge paragraph
10. 10.Which of these is a good email habit? (a) no name at the end (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) replying within a day
11. 11.Which of these is a good email habit? (a) forgetting the file (b) checking spelling (c) no subject line (d) one huge paragraph
12. 12.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) delete the subject (d) add ten emojis
13. 13.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
14. 14.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the subject line (d) the sign-off
15. 15.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
16. 16.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
17. 17.Which of these is a poor email habit? (a) a sensible email ID (b) checking spelling (c) ALL CAPITAL LETTERS (d) a clear subject line
18. 18.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the subject line (d) the greeting
19. 19.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
20. 20.Which of these is a good email habit? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) no name at the end (d) short paragraphs
21. 21.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
22. 22.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
23. 23.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
24. 24.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
25. 25.Which of these is a poor email habit? (a) naming the attachment (b) checking spelling (c) replying within a day (d) a silly email ID
26. 26.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
27. 27.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
28. 28.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
29. 29.Which of these is a poor email habit? (a) one huge paragraph (b) replying within a day (c) naming the attachment (d) a clear subject line
30. 30.🔍 Which is the odd one out? (a) text-message spelling (b) replying within a day (c) forgetting the file (d) emojis to a principal
31. 31.🔍 Which is the odd one out? (a) checking spelling (b) naming the attachment (c) a clear subject line (d) text-message spelling
32. 32.🔍 Which is the odd one out? (a) emojis to a principal (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) short paragraphs
33. 33.Which of these is a good email habit? (a) a polite greeting (b) no subject line (c) no name at the end (d) text-message spelling
34. 34.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
35. 35.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
36. 36.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) a polite greeting (d) no name at the end
37. 37.🔍 Which is the odd one out? (a) checking spelling (b) emojis to a principal (c) text-message spelling (d) a silly email ID
38. 38.🔍 Which is the odd one out? (a) naming the attachment (b) no subject line (c) checking spelling (d) short paragraphs
39. 39.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
40. 40.📧 What should the subject line do? (a) be left blank (b) be a joke (c) sum up the email (d) say hello

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students