Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 904 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
2. 2.🔍 Which is the odd one out? (a) a clear subject line (b) short paragraphs (c) ALL CAPITAL LETTERS (d) a polite greeting
3. 3.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
4. 4.🔍 Which is the odd one out? (a) a silly email ID (b) no subject line (c) naming the attachment (d) one huge paragraph
5. 5.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
6. 6.🔍 Which is the odd one out? (a) signing with your name (b) short paragraphs (c) no subject line (d) naming the attachment
7. 7.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
8. 8.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
9. 9.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
10. 10.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
11. 11.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
12. 12.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
13. 13.Which of these is a poor email habit? (a) short paragraphs (b) ALL CAPITAL LETTERS (c) naming the attachment (d) a polite greeting
14. 14.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) that a file is attached (d) only “see”
15. 15.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the subject line (d) the main message
16. 16.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
17. 17.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
18. 18.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
19. 19.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
20. 20.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
21. 21.🔍 Which is the odd one out? (a) forgetting the file (b) short paragraphs (c) ALL CAPITAL LETTERS (d) a silly email ID
22. 22.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
23. 23.Which of these is a poor email habit? (a) replying within a day (b) signing with your name (c) naming the attachment (d) a silly email ID
24. 24.Which of these is a poor email habit? (a) no subject line (b) a polite greeting (c) short paragraphs (d) replying within a day
25. 25.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
26. 26.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
27. 27.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
28. 28.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
29. 29.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the main message (d) the sign-off
30. 30.Which of these is a good email habit? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) forgetting the file
31. 31.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) after ten minutes (d) every hour
32. 32.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the main message (c) the sign-off (d) the greeting
33. 33.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
34. 34.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
35. 35.Which of these is a good email habit? (a) one huge paragraph (b) naming the attachment (c) no name at the end (d) text-message spelling
36. 36.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) formally and briefly (d) in all capitals
37. 37.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
38. 38.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
39. 39.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
40. 40.🔍 Which is the odd one out? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) forgetting the file (d) a clear subject line

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