Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
- 2.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
- 3.Which of these is a poor email habit? (a) no subject line (b) a clear subject line (c) checking spelling (d) a polite greeting
- 4.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 5.🔍 Which is the odd one out? (a) signing with your name (b) replying within a day (c) checking spelling (d) emojis to a principal
- 6.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
- 7.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
- 8.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
- 9.Which of these is a good email habit? (a) replying within a day (b) no subject line (c) ALL CAPITAL LETTERS (d) emojis to a principal
- 10.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
- 11.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the sign-off (d) the subject line
- 12.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
- 13.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 14.🔍 Which is the odd one out? (a) naming the attachment (b) no name at the end (c) one huge paragraph (d) ALL CAPITAL LETTERS
- 15.📧 Which part of an email is this? Regards, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
- 16.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the main message (d) the subject line
- 17.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 18.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
- 19.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) every hour (d) after ten minutes
- 20.Which of these is a poor email habit? (a) signing with your name (b) no name at the end (c) a clear subject line (d) naming the attachment
- 21.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
- 22.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
- 23.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) a gaming handle (d) your pet’s nickname
- 24.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) a silly email ID (d) naming the attachment
- 25.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
- 26.Which of these is a good email habit? (a) text-message spelling (b) one huge paragraph (c) a sensible email ID (d) no subject line
- 27.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
- 28.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
- 29.🔍 Which is the odd one out? (a) a silly email ID (b) emojis to a principal (c) text-message spelling (d) checking spelling
- 30.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
- 31.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
- 32.Which of these is a poor email habit? (a) forgetting the file (b) signing with your name (c) checking spelling (d) naming the attachment
- 33.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
- 34.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the greeting (d) the subject line
- 35.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) text-message spelling (d) a clear subject line
- 36.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
- 37.Which of these is a poor email habit? (a) checking spelling (b) signing with your name (c) text-message spelling (d) a clear subject line
- 38.🔍 Which is the odd one out? (a) short paragraphs (b) one huge paragraph (c) a polite greeting (d) checking spelling
- 39.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
- 40.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
Answer key
- a good email habit
- the greeting
- no subject line
- the subject line
- emojis to a principal
- a poor email habit
- a good email habit
- why you are writing
- replying within a day
- a good email habit
- the subject line
- read it once more
- the main message
- naming the attachment
- the sign-off
- the subject line
- the sign-off
- the details
- after a few working days
- no name at the end
- the subject line
- the main message
- one based on your name
- a silly email ID
- the greeting
- a sensible email ID
- that a file is attached
- the greeting
- checking spelling
- a polite thank-you line
- why you are writing
- forgetting the file
- the subject line
- the subject line
- a clear subject line
- a good email habit
- text-message spelling
- one huge paragraph
- the sign-off
- the greeting
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