Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
- 2.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) nothing (d) delete the subject
- 3.Which of these is a good email habit? (a) no subject line (b) ALL CAPITAL LETTERS (c) text-message spelling (d) replying within a day
- 4.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) like a text to a friend (d) formally and briefly
- 5.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
- 6.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
- 7.Which of these is a poor email habit? (a) checking spelling (b) naming the attachment (c) a polite greeting (d) no subject line
- 8.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
- 9.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
- 10.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) say hello (d) be a joke
- 11.🔍 Which is the odd one out? (a) a silly email ID (b) a polite greeting (c) a sensible email ID (d) replying within a day
- 12.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
- 13.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
- 14.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
- 15.Which of these is a good email habit? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) no subject line
- 16.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
- 17.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
- 18.🔍 Which is the odd one out? (a) forgetting the file (b) one huge paragraph (c) a sensible email ID (d) ALL CAPITAL LETTERS
- 19.🔍 Which is the odd one out? (a) no name at the end (b) a polite greeting (c) signing with your name (d) a clear subject line
- 20.Which of these is a poor email habit? (a) a sensible email ID (b) replying within a day (c) signing with your name (d) one huge paragraph
- 21.🔍 Which is the odd one out? (a) one huge paragraph (b) text-message spelling (c) no subject line (d) a clear subject line
- 22.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 23.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) that a file is attached (d) your password
- 24.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
- 25.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the greeting (d) the subject line
- 26.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
- 27.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) every hour (d) after a few working days
- 28.Which of these is a good email habit? (a) no subject line (b) text-message spelling (c) ALL CAPITAL LETTERS (d) checking spelling
- 29.🔍 Which is the odd one out? (a) no subject line (b) short paragraphs (c) forgetting the file (d) a silly email ID
- 30.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
- 31.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 32.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
- 33.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) a polite greeting (d) forgetting the file
- 34.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
- 35.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
- 36.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
- 37.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
- 38.🔍 Which is the odd one out? (a) naming the attachment (b) a sensible email ID (c) forgetting the file (d) a clear subject line
- 39.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
- 40.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
Answer key
- a poor email habit
- read it once more
- replying within a day
- formally and briefly
- the details
- a good email habit
- no subject line
- a good email habit
- why you are writing
- sum up the email
- a silly email ID
- the greeting
- a polite thank-you line
- the greeting
- a sensible email ID
- one based on your name
- the sign-off
- a sensible email ID
- no name at the end
- one huge paragraph
- a clear subject line
- the subject line
- that a file is attached
- the greeting
- the subject line
- a poor email habit
- after a few working days
- checking spelling
- short paragraphs
- a good email habit
- the sign-off
- a good email habit
- a polite greeting
- a poor email habit
- a good email habit
- the main message
- a polite thank-you line
- forgetting the file
- the main message
- the details
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