Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 912 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
2. 2.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
3. 3.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) with many emojis (d) like a text to a friend
4. 4.Which of these is a good email habit? (a) naming the attachment (b) emojis to a principal (c) no subject line (d) no name at the end
5. 5.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
6. 6.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
7. 7.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
8. 8.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the subject line (c) the main message (d) the sign-off
9. 9.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
10. 10.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
11. 11.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
12. 12.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
13. 13.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
14. 14.Which of these is a good email habit? (a) no subject line (b) a silly email ID (c) one huge paragraph (d) short paragraphs
15. 15.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) a funny nickname (d) one based on your name
16. 16.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) that a file is attached (d) your password
17. 17.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
18. 18.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
19. 19.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
20. 20.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
21. 21.🔍 Which is the odd one out? (a) checking spelling (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) a clear subject line
22. 22.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
23. 23.🔍 Which is the odd one out? (a) signing with your name (b) replying within a day (c) no name at the end (d) checking spelling
24. 24.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be a joke (d) be left blank
25. 25.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
26. 26.🔍 Which is the odd one out? (a) replying within a day (b) one huge paragraph (c) a silly email ID (d) no name at the end
27. 27.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
28. 28.🔍 Which is the odd one out? (a) forgetting the file (b) no subject line (c) ALL CAPITAL LETTERS (d) a clear subject line
29. 29.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
30. 30.Which of these is a poor email habit? (a) replying within a day (b) a sensible email ID (c) no name at the end (d) naming the attachment
31. 31.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) a clear subject line (d) one huge paragraph
32. 32.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) no subject line (d) a sensible email ID
33. 33.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
34. 34.Which of these is a poor email habit? (a) checking spelling (b) a sensible email ID (c) replying within a day (d) forgetting the file
35. 35.Which of these is a good email habit? (a) checking spelling (b) one huge paragraph (c) a silly email ID (d) no name at the end
36. 36.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
37. 37.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
38. 38.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
39. 39.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the sign-off (d) the subject line
40. 40.Which of these is a poor email habit? (a) a clear subject line (b) replying within a day (c) a sensible email ID (d) text-message spelling

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