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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 913 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
  2. 2.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
  3. 3.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
  4. 4.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) checking spelling (c) naming the attachment (d) replying within a day
  5. 5.🔍 Which is the odd one out? (a) no subject line (b) short paragraphs (c) naming the attachment (d) checking spelling
  6. 6.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) a gaming handle (d) your pet’s nickname
  7. 7.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  8. 8.Which of these is a good email habit? (a) a silly email ID (b) no name at the end (c) text-message spelling (d) checking spelling
  9. 9.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
  10. 10.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
  11. 11.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) nothing (d) add ten emojis
  12. 12.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) that a file is attached (d) your password
  13. 13.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
  14. 14.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) say hello (d) be left blank
  15. 15.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the subject line (d) the main message
  16. 16.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  17. 17.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
  18. 18.🔍 Which is the odd one out? (a) a silly email ID (b) replying within a day (c) forgetting the file (d) one huge paragraph
  19. 19.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
  20. 20.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
  21. 21.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  22. 22.🔍 Which is the odd one out? (a) emojis to a principal (b) a polite greeting (c) one huge paragraph (d) no subject line
  23. 23.Which of these is a good email habit? (a) forgetting the file (b) one huge paragraph (c) text-message spelling (d) replying within a day
  24. 24.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  25. 25.Which of these is a poor email habit? (a) naming the attachment (b) checking spelling (c) a clear subject line (d) no name at the end
  26. 26.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  27. 27.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) in all capitals (d) with many emojis
  28. 28.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
  29. 29.Which of these is a poor email habit? (a) signing with your name (b) a clear subject line (c) no subject line (d) replying within a day
  30. 30.🔍 Which is the odd one out? (a) signing with your name (b) a polite greeting (c) checking spelling (d) text-message spelling
  31. 31.🔍 Which is the odd one out? (a) a sensible email ID (b) a silly email ID (c) signing with your name (d) a clear subject line
  32. 32.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
  33. 33.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
  34. 34.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
  35. 35.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
  36. 36.Which of these is a good email habit? (a) one huge paragraph (b) text-message spelling (c) a clear subject line (d) no subject line
  37. 37.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
  38. 38.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
  39. 39.🔍 Which is the odd one out? (a) a polite greeting (b) a sensible email ID (c) replying within a day (d) ALL CAPITAL LETTERS
  40. 40.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing

Answer key

  1. a poor email habit
  2. a good email habit
  3. a good email habit
  4. ALL CAPITAL LETTERS
  5. no subject line
  6. one based on your name
  7. the sign-off
  8. checking spelling
  9. a poor email habit
  10. the sign-off
  11. read it once more
  12. that a file is attached
  13. a poor email habit
  14. sum up the email
  15. the subject line
  16. the greeting
  17. the details
  18. replying within a day
  19. the main message
  20. a poor email habit
  21. the sign-off
  22. a polite greeting
  23. replying within a day
  24. a polite thank-you line
  25. no name at the end
  26. a polite thank-you line
  27. formally and briefly
  28. a good email habit
  29. no subject line
  30. text-message spelling
  31. a silly email ID
  32. a poor email habit
  33. the sign-off
  34. the greeting
  35. why you are writing
  36. a clear subject line
  37. the greeting
  38. the subject line
  39. ALL CAPITAL LETTERS
  40. why you are writing

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