Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
- 2.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
- 3.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
- 4.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) checking spelling (c) naming the attachment (d) replying within a day
- 5.🔍 Which is the odd one out? (a) no subject line (b) short paragraphs (c) naming the attachment (d) checking spelling
- 6.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) a gaming handle (d) your pet’s nickname
- 7.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 8.Which of these is a good email habit? (a) a silly email ID (b) no name at the end (c) text-message spelling (d) checking spelling
- 9.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
- 10.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
- 11.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) nothing (d) add ten emojis
- 12.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) that a file is attached (d) your password
- 13.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
- 14.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) say hello (d) be left blank
- 15.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the subject line (d) the main message
- 16.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
- 17.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
- 18.🔍 Which is the odd one out? (a) a silly email ID (b) replying within a day (c) forgetting the file (d) one huge paragraph
- 19.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
- 20.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
- 21.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 22.🔍 Which is the odd one out? (a) emojis to a principal (b) a polite greeting (c) one huge paragraph (d) no subject line
- 23.Which of these is a good email habit? (a) forgetting the file (b) one huge paragraph (c) text-message spelling (d) replying within a day
- 24.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
- 25.Which of these is a poor email habit? (a) naming the attachment (b) checking spelling (c) a clear subject line (d) no name at the end
- 26.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
- 27.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) in all capitals (d) with many emojis
- 28.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
- 29.Which of these is a poor email habit? (a) signing with your name (b) a clear subject line (c) no subject line (d) replying within a day
- 30.🔍 Which is the odd one out? (a) signing with your name (b) a polite greeting (c) checking spelling (d) text-message spelling
- 31.🔍 Which is the odd one out? (a) a sensible email ID (b) a silly email ID (c) signing with your name (d) a clear subject line
- 32.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
- 33.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
- 34.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
- 35.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
- 36.Which of these is a good email habit? (a) one huge paragraph (b) text-message spelling (c) a clear subject line (d) no subject line
- 37.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
- 38.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
- 39.🔍 Which is the odd one out? (a) a polite greeting (b) a sensible email ID (c) replying within a day (d) ALL CAPITAL LETTERS
- 40.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
Answer key
- a poor email habit
- a good email habit
- a good email habit
- ALL CAPITAL LETTERS
- no subject line
- one based on your name
- the sign-off
- checking spelling
- a poor email habit
- the sign-off
- read it once more
- that a file is attached
- a poor email habit
- sum up the email
- the subject line
- the greeting
- the details
- replying within a day
- the main message
- a poor email habit
- the sign-off
- a polite greeting
- replying within a day
- a polite thank-you line
- no name at the end
- a polite thank-you line
- formally and briefly
- a good email habit
- no subject line
- text-message spelling
- a silly email ID
- a poor email habit
- the sign-off
- the greeting
- why you are writing
- a clear subject line
- the greeting
- the subject line
- ALL CAPITAL LETTERS
- why you are writing
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