Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 914 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
2. 2.🔍 Which is the odd one out? (a) one huge paragraph (b) a sensible email ID (c) emojis to a principal (d) no subject line
3. 3.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
4. 4.🔍 Which is the odd one out? (a) naming the attachment (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) replying within a day
5. 5.🔍 Which is the odd one out? (a) forgetting the file (b) signing with your name (c) a polite greeting (d) replying within a day
6. 6.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
7. 7.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
8. 8.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the main message (d) the subject line
9. 9.Which of these is a good email habit? (a) emojis to a principal (b) signing with your name (c) forgetting the file (d) one huge paragraph
10. 10.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) nothing (d) read it once more
11. 11.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
12. 12.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
13. 13.🔍 Which is the odd one out? (a) no subject line (b) one huge paragraph (c) a clear subject line (d) emojis to a principal
14. 14.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the subject line (c) the greeting (d) the sign-off
15. 15.Which of these is a poor email habit? (a) one huge paragraph (b) a polite greeting (c) naming the attachment (d) a clear subject line
16. 16.Which of these is a poor email habit? (a) a polite greeting (b) a silly email ID (c) a clear subject line (d) short paragraphs
17. 17.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
18. 18.🔍 Which is the odd one out? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) short paragraphs (d) no name at the end
19. 19.🔍 Which is the odd one out? (a) short paragraphs (b) text-message spelling (c) a clear subject line (d) signing with your name
20. 20.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) a funny nickname (d) one based on your name
21. 21.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
22. 22.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
23. 23.Which of these is a poor email habit? (a) a polite greeting (b) replying within a day (c) checking spelling (d) emojis to a principal
24. 24.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
25. 25.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
26. 26.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
27. 27.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
28. 28.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
29. 29.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) one huge paragraph (d) signing with your name
30. 30.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
31. 31.🔍 Which is the odd one out? (a) checking spelling (b) replying within a day (c) a polite greeting (d) emojis to a principal
32. 32.🔍 Which is the odd one out? (a) text-message spelling (b) signing with your name (c) ALL CAPITAL LETTERS (d) emojis to a principal
33. 33.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) your password (d) only “see”
34. 34.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
35. 35.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) after ten minutes (d) every hour
36. 36.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
37. 37.🔍 Which is the odd one out? (a) naming the attachment (b) short paragraphs (c) checking spelling (d) no subject line
38. 38.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
39. 39.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) be left blank (d) say hello
40. 40.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting

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