Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 918 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
2. 2.🔍 Which is the odd one out? (a) text-message spelling (b) checking spelling (c) a silly email ID (d) forgetting the file
3. 3.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
4. 4.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
5. 5.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
6. 6.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
7. 7.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
8. 8.🔍 Which is the odd one out? (a) text-message spelling (b) emojis to a principal (c) a clear subject line (d) one huge paragraph
9. 9.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the greeting (c) the main message (d) the sign-off
10. 10.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) never (d) every hour
11. 11.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
12. 12.Which of these is a good email habit? (a) emojis to a principal (b) no subject line (c) a polite greeting (d) no name at the end
13. 13.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) formally and briefly (d) like a text to a friend
14. 14.Which of these is a good email habit? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) no name at the end (d) short paragraphs
15. 15.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
16. 16.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
17. 17.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
18. 18.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
19. 19.Which of these is a good email habit? (a) no subject line (b) a sensible email ID (c) text-message spelling (d) a silly email ID
20. 20.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
21. 21.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
22. 22.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
23. 23.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
24. 24.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
25. 25.Which of these is a poor email habit? (a) signing with your name (b) a silly email ID (c) naming the attachment (d) a polite greeting
26. 26.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the sign-off (d) the main message
27. 27.🔍 Which is the odd one out? (a) a silly email ID (b) one huge paragraph (c) no subject line (d) naming the attachment
28. 28.🔍 Which is the odd one out? (a) replying within a day (b) signing with your name (c) emojis to a principal (d) short paragraphs
29. 29.🔍 Which is the odd one out? (a) checking spelling (b) a polite greeting (c) short paragraphs (d) ALL CAPITAL LETTERS
30. 30.Which of these is a poor email habit? (a) emojis to a principal (b) short paragraphs (c) a polite greeting (d) signing with your name
31. 31.🔍 Which is the odd one out? (a) signing with your name (b) one huge paragraph (c) short paragraphs (d) a polite greeting
32. 32.🔍 Which is the odd one out? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) signing with your name
33. 33.🔍 Which is the odd one out? (a) checking spelling (b) replying within a day (c) a polite greeting (d) text-message spelling
34. 34.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
35. 35.🔍 Which is the odd one out? (a) replying within a day (b) no subject line (c) a polite greeting (d) a clear subject line
36. 36.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
37. 37.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) nothing (d) read it once more
38. 38.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) only “see” (d) that a file is attached
39. 39.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
40. 40.Which of these is a good email habit? (a) one huge paragraph (b) emojis to a principal (c) no name at the end (d) replying within a day

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