Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 93 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) one huge paragraph (b) a clear subject line (c) ALL CAPITAL LETTERS (d) forgetting the file
2. 2.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
3. 3.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) say hello (d) be a joke
4. 4.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
5. 5.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
6. 6.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) your pet’s nickname (d) one based on your name
7. 7.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) never (d) after ten minutes
8. 8.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
9. 9.Which of these is a good email habit? (a) emojis to a principal (b) short paragraphs (c) one huge paragraph (d) forgetting the file
10. 10.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
11. 11.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) ALL CAPITAL LETTERS (d) a polite greeting
12. 12.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
13. 13.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
14. 14.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
15. 15.🔍 Which is the odd one out? (a) replying within a day (b) a polite greeting (c) text-message spelling (d) signing with your name
16. 16.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
17. 17.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) checking spelling (c) no subject line (d) forgetting the file
18. 18.Which of these is a good email habit? (a) one huge paragraph (b) forgetting the file (c) a sensible email ID (d) ALL CAPITAL LETTERS
19. 19.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) like a text to a friend (d) with many emojis
20. 20.Which of these is a good email habit? (a) no name at the end (b) no subject line (c) forgetting the file (d) naming the attachment
21. 21.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) add ten emojis (d) delete the subject
22. 22.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the greeting (c) the main message (d) the sign-off
23. 23.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
24. 24.Which of these is a good email habit? (a) checking spelling (b) text-message spelling (c) a silly email ID (d) ALL CAPITAL LETTERS
25. 25.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
26. 26.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
27. 27.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
28. 28.🔍 Which is the odd one out? (a) no subject line (b) ALL CAPITAL LETTERS (c) replying within a day (d) one huge paragraph
29. 29.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
30. 30.Which of these is a poor email habit? (a) a polite greeting (b) a clear subject line (c) short paragraphs (d) text-message spelling
31. 31.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
32. 32.🔍 Which is the odd one out? (a) text-message spelling (b) emojis to a principal (c) short paragraphs (d) no name at the end
33. 33.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
34. 34.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
35. 35.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
36. 36.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
37. 37.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
38. 38.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
39. 39.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) your password (d) nothing about it
40. 40.🔍 Which is the odd one out? (a) a polite greeting (b) checking spelling (c) forgetting the file (d) a sensible email ID

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