Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 921 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) a sensible email ID (d) emojis to a principal
2. 2.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
3. 3.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) a funny nickname (d) one based on your name
4. 4.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the main message (c) the greeting (d) the sign-off
5. 5.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
6. 6.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
7. 7.🔍 Which is the odd one out? (a) forgetting the file (b) emojis to a principal (c) signing with your name (d) no subject line
8. 8.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
9. 9.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) formally and briefly (d) with many emojis
10. 10.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) no name at the end (d) a clear subject line
11. 11.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
12. 12.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
13. 13.Which of these is a good email habit? (a) no subject line (b) a polite greeting (c) ALL CAPITAL LETTERS (d) emojis to a principal
14. 14.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
15. 15.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
16. 16.🔍 Which is the odd one out? (a) checking spelling (b) no name at the end (c) naming the attachment (d) a polite greeting
17. 17.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) checking spelling (d) one huge paragraph
18. 18.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) add ten emojis (d) delete the subject
19. 19.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
20. 20.Which of these is a good email habit? (a) no name at the end (b) a silly email ID (c) forgetting the file (d) short paragraphs
21. 21.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
22. 22.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
23. 23.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
24. 24.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
25. 25.🔍 Which is the odd one out? (a) no subject line (b) forgetting the file (c) checking spelling (d) one huge paragraph
26. 26.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
27. 27.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
28. 28.Which of these is a good email habit? (a) emojis to a principal (b) naming the attachment (c) one huge paragraph (d) text-message spelling
29. 29.🔍 Which is the odd one out? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) a clear subject line (d) no subject line
30. 30.🔍 Which is the odd one out? (a) replying within a day (b) a silly email ID (c) text-message spelling (d) no name at the end
31. 31.Which of these is a poor email habit? (a) checking spelling (b) a clear subject line (c) signing with your name (d) no name at the end
32. 32.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
33. 33.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
34. 34.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) replying within a day (c) a clear subject line (d) short paragraphs
35. 35.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
36. 36.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) a sensible email ID (d) forgetting the file
37. 37.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
38. 38.🔍 Which is the odd one out? (a) replying within a day (b) short paragraphs (c) a silly email ID (d) signing with your name
39. 39.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the main message (d) the greeting
40. 40.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached

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