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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 926 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.Which of these is a good email habit? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) forgetting the file (d) a clear subject line
  2. 2.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
  3. 3.🔍 Which is the odd one out? (a) text-message spelling (b) signing with your name (c) emojis to a principal (d) ALL CAPITAL LETTERS
  4. 4.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the greeting (d) the subject line
  5. 5.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) your pet’s nickname (d) one based on your name
  6. 6.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
  7. 7.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
  8. 8.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
  9. 9.🔍 Which is the odd one out? (a) forgetting the file (b) checking spelling (c) replying within a day (d) signing with your name
  10. 10.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
  11. 11.Which of these is a good email habit? (a) text-message spelling (b) naming the attachment (c) forgetting the file (d) a silly email ID
  12. 12.🔍 Which is the odd one out? (a) no name at the end (b) checking spelling (c) a silly email ID (d) no subject line
  13. 13.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
  14. 14.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  15. 15.🔍 Which is the odd one out? (a) a sensible email ID (b) forgetting the file (c) no name at the end (d) one huge paragraph
  16. 16.Which of these is a good email habit? (a) text-message spelling (b) no name at the end (c) one huge paragraph (d) short paragraphs
  17. 17.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) like a text to a friend (d) with many emojis
  18. 18.🔍 Which is the odd one out? (a) a polite greeting (b) no name at the end (c) signing with your name (d) a clear subject line
  19. 19.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) text-message spelling (d) signing with your name
  20. 20.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
  21. 21.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  22. 22.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
  23. 23.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  24. 24.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
  25. 25.🔍 Which is the odd one out? (a) no subject line (b) one huge paragraph (c) a silly email ID (d) short paragraphs
  26. 26.Which of these is a poor email habit? (a) a clear subject line (b) checking spelling (c) no name at the end (d) naming the attachment
  27. 27.🔍 Which is the odd one out? (a) forgetting the file (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) a clear subject line
  28. 28.Which of these is a good email habit? (a) forgetting the file (b) text-message spelling (c) a polite greeting (d) a silly email ID
  29. 29.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
  30. 30.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  31. 31.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
  32. 32.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
  33. 33.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  34. 34.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  35. 35.🔍 Which is the odd one out? (a) a clear subject line (b) checking spelling (c) a silly email ID (d) short paragraphs
  36. 36.🔍 Which is the odd one out? (a) signing with your name (b) a polite greeting (c) no subject line (d) a clear subject line
  37. 37.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
  38. 38.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
  39. 39.🔍 Which is the odd one out? (a) no subject line (b) a polite greeting (c) one huge paragraph (d) ALL CAPITAL LETTERS
  40. 40.Which of these is a poor email habit? (a) checking spelling (b) a sensible email ID (c) a silly email ID (d) a clear subject line

Answer key

  1. a clear subject line
  2. a good email habit
  3. signing with your name
  4. the subject line
  5. one based on your name
  6. a good email habit
  7. a poor email habit
  8. why you are writing
  9. forgetting the file
  10. the greeting
  11. naming the attachment
  12. checking spelling
  13. why you are writing
  14. a polite thank-you line
  15. a sensible email ID
  16. short paragraphs
  17. formally and briefly
  18. no name at the end
  19. text-message spelling
  20. a good email habit
  21. a polite thank-you line
  22. a good email habit
  23. the greeting
  24. a good email habit
  25. short paragraphs
  26. no name at the end
  27. a clear subject line
  28. a polite greeting
  29. why you are writing
  30. the details
  31. a good email habit
  32. read it once more
  33. the greeting
  34. the sign-off
  35. a silly email ID
  36. no subject line
  37. the greeting
  38. the greeting
  39. a polite greeting
  40. a silly email ID

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