Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 927 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
2. 2.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
3. 3.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
4. 4.🔍 Which is the odd one out? (a) no subject line (b) emojis to a principal (c) a clear subject line (d) forgetting the file
5. 5.🔍 Which is the odd one out? (a) no subject line (b) emojis to a principal (c) no name at the end (d) a polite greeting
6. 6.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
7. 7.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) replying within a day (c) no name at the end (d) one huge paragraph
8. 8.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
9. 9.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) nothing about it (d) your password
10. 10.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the subject line (d) the sign-off
11. 11.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
12. 12.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
13. 13.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) replying within a day (d) emojis to a principal
14. 14.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) never (d) after ten minutes
15. 15.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
16. 16.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
17. 17.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) a gaming handle (d) one based on your name
18. 18.🔍 Which is the odd one out? (a) one huge paragraph (b) text-message spelling (c) checking spelling (d) a silly email ID
19. 19.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
20. 20.🔍 Which is the odd one out? (a) naming the attachment (b) no name at the end (c) checking spelling (d) replying within a day
21. 21.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
22. 22.🔍 Which is the odd one out? (a) replying within a day (b) emojis to a principal (c) naming the attachment (d) a polite greeting
23. 23.🔍 Which is the odd one out? (a) short paragraphs (b) text-message spelling (c) naming the attachment (d) a polite greeting
24. 24.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
25. 25.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
26. 26.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
27. 27.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the subject line (d) the main message
28. 28.Which of these is a poor email habit? (a) checking spelling (b) a polite greeting (c) a silly email ID (d) a clear subject line
29. 29.Which of these is a good email habit? (a) a silly email ID (b) checking spelling (c) no subject line (d) emojis to a principal
30. 30.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
31. 31.🔍 Which is the odd one out? (a) a silly email ID (b) short paragraphs (c) ALL CAPITAL LETTERS (d) one huge paragraph
32. 32.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
33. 33.Which of these is a poor email habit? (a) signing with your name (b) text-message spelling (c) naming the attachment (d) a sensible email ID
34. 34.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
35. 35.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
36. 36.🔍 Which is the odd one out? (a) no subject line (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) a silly email ID
37. 37.Which of these is a good email habit? (a) a silly email ID (b) forgetting the file (c) emojis to a principal (d) naming the attachment
38. 38.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
39. 39.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
40. 40.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the greeting (d) the subject line

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