Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
- 2.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
- 3.🔍 Which is the odd one out? (a) checking spelling (b) no subject line (c) short paragraphs (d) a clear subject line
- 4.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
- 5.Which of these is a good email habit? (a) emojis to a principal (b) no subject line (c) a clear subject line (d) ALL CAPITAL LETTERS
- 6.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
- 7.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
- 8.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
- 9.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
- 10.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) no name at the end (d) naming the attachment
- 11.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
- 12.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the greeting (c) the main message (d) the sign-off
- 13.Which of these is a good email habit? (a) emojis to a principal (b) checking spelling (c) no subject line (d) ALL CAPITAL LETTERS
- 14.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 15.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
- 16.Which of these is a poor email habit? (a) signing with your name (b) short paragraphs (c) no name at the end (d) a polite greeting
- 17.🔍 Which is the odd one out? (a) short paragraphs (b) checking spelling (c) text-message spelling (d) signing with your name
- 18.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
- 19.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) your pet’s nickname (d) a funny nickname
- 20.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
- 21.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
- 22.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
- 23.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
- 24.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
- 25.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
- 26.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) only “see” (d) nothing about it
- 27.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
- 28.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
- 29.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
- 30.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
- 31.🔍 Which is the odd one out? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) a polite greeting (d) text-message spelling
- 32.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
- 33.Which of these is a good email habit? (a) a sensible email ID (b) forgetting the file (c) no subject line (d) text-message spelling
- 34.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) no name at the end (d) signing with your name
- 35.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) signing with your name (d) ALL CAPITAL LETTERS
- 36.Which of these is a poor email habit? (a) replying within a day (b) a sensible email ID (c) short paragraphs (d) forgetting the file
- 37.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 38.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the greeting (c) the main message (d) the sign-off
- 39.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
- 40.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) say hello (d) be a joke
Answer key
- a poor email habit
- why you are writing
- no subject line
- the main message
- a clear subject line
- a good email habit
- the greeting
- the subject line
- read it once more
- no name at the end
- a good email habit
- the subject line
- checking spelling
- the subject line
- a good email habit
- no name at the end
- text-message spelling
- the main message
- one based on your name
- a poor email habit
- the subject line
- a good email habit
- a poor email habit
- a poor email habit
- the sign-off
- that a file is attached
- why you are writing
- the greeting
- a good email habit
- the greeting
- a polite greeting
- the details
- a sensible email ID
- signing with your name
- ALL CAPITAL LETTERS
- forgetting the file
- the sign-off
- the subject line
- a good email habit
- sum up the email
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