Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 94 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
2. 2.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
3. 3.🔍 Which is the odd one out? (a) naming the attachment (b) emojis to a principal (c) no name at the end (d) no subject line
4. 4.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) every hour (d) after ten minutes
5. 5.Which of these is a good email habit? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) replying within a day (d) a silly email ID
6. 6.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
7. 7.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
8. 8.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
9. 9.🔍 Which is the odd one out? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) checking spelling (d) replying within a day
10. 10.Which of these is a poor email habit? (a) a sensible email ID (b) checking spelling (c) naming the attachment (d) no subject line
11. 11.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
12. 12.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) be left blank (d) say hello
13. 13.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
14. 14.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) with many emojis (d) in all capitals
15. 15.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
16. 16.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) that a file is attached (d) only “see”
17. 17.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
18. 18.Which of these is a poor email habit? (a) naming the attachment (b) a clear subject line (c) a silly email ID (d) replying within a day
19. 19.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
20. 20.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
21. 21.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) a funny nickname (d) your pet’s nickname
22. 22.🔍 Which is the odd one out? (a) a sensible email ID (b) one huge paragraph (c) replying within a day (d) a clear subject line
23. 23.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
24. 24.Which of these is a poor email habit? (a) no name at the end (b) a polite greeting (c) a clear subject line (d) replying within a day
25. 25.Which of these is a poor email habit? (a) a clear subject line (b) text-message spelling (c) a polite greeting (d) signing with your name
26. 26.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the main message (c) the sign-off (d) the greeting
27. 27.Which of these is a poor email habit? (a) a clear subject line (b) replying within a day (c) checking spelling (d) forgetting the file
28. 28.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
29. 29.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
30. 30.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the main message (d) the greeting
31. 31.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
32. 32.🔍 Which is the odd one out? (a) replying within a day (b) a clear subject line (c) short paragraphs (d) no name at the end
33. 33.Which of these is a poor email habit? (a) short paragraphs (b) a polite greeting (c) signing with your name (d) ALL CAPITAL LETTERS
34. 34.Which of these is a good email habit? (a) no name at the end (b) a polite greeting (c) emojis to a principal (d) one huge paragraph
35. 35.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
36. 36.🔍 Which is the odd one out? (a) no name at the end (b) one huge paragraph (c) replying within a day (d) ALL CAPITAL LETTERS
37. 37.Which of these is a good email habit? (a) a sensible email ID (b) no subject line (c) a silly email ID (d) emojis to a principal
38. 38.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
39. 39.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
40. 40.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off

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