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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 931 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
  2. 2.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
  3. 3.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
  4. 4.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
  5. 5.🔍 Which is the odd one out? (a) a silly email ID (b) no subject line (c) a clear subject line (d) ALL CAPITAL LETTERS
  6. 6.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
  7. 7.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
  8. 8.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  9. 9.🔍 Which is the odd one out? (a) replying within a day (b) signing with your name (c) a clear subject line (d) forgetting the file
  10. 10.🔍 Which is the odd one out? (a) emojis to a principal (b) signing with your name (c) text-message spelling (d) ALL CAPITAL LETTERS
  11. 11.🔍 Which is the odd one out? (a) signing with your name (b) short paragraphs (c) a sensible email ID (d) a silly email ID
  12. 12.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  13. 13.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  14. 14.🔍 Which is the odd one out? (a) replying within a day (b) no name at the end (c) short paragraphs (d) signing with your name
  15. 15.🔍 Which is the odd one out? (a) a silly email ID (b) one huge paragraph (c) naming the attachment (d) emojis to a principal
  16. 16.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
  17. 17.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) delete the subject (d) read it once more
  18. 18.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) naming the attachment (d) emojis to a principal
  19. 19.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  20. 20.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) formally and briefly (d) in all capitals
  21. 21.📧 What should the subject line do? (a) be a joke (b) say hello (c) be left blank (d) sum up the email
  22. 22.🔍 Which is the odd one out? (a) replying within a day (b) no subject line (c) forgetting the file (d) ALL CAPITAL LETTERS
  23. 23.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) forgetting the file (d) checking spelling
  24. 24.Which of these is a good email habit? (a) a polite greeting (b) one huge paragraph (c) a silly email ID (d) no name at the end
  25. 25.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  26. 26.Which of these is a poor email habit? (a) replying within a day (b) no name at the end (c) naming the attachment (d) a polite greeting
  27. 27.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
  28. 28.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
  29. 29.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
  30. 30.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
  31. 31.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
  32. 32.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
  33. 33.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
  34. 34.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  35. 35.🔍 Which is the odd one out? (a) a polite greeting (b) one huge paragraph (c) a sensible email ID (d) naming the attachment
  36. 36.🔍 Which is the odd one out? (a) short paragraphs (b) no subject line (c) a sensible email ID (d) checking spelling
  37. 37.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
  38. 38.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
  39. 39.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
  40. 40.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) checking spelling (d) emojis to a principal

Answer key

  1. a good email habit
  2. why you are writing
  3. a poor email habit
  4. the greeting
  5. a clear subject line
  6. the greeting
  7. the greeting
  8. the subject line
  9. forgetting the file
  10. signing with your name
  11. a silly email ID
  12. the sign-off
  13. the main message
  14. no name at the end
  15. naming the attachment
  16. a good email habit
  17. read it once more
  18. naming the attachment
  19. a polite thank-you line
  20. formally and briefly
  21. sum up the email
  22. replying within a day
  23. checking spelling
  24. a polite greeting
  25. the sign-off
  26. no name at the end
  27. one based on your name
  28. the greeting
  29. why you are writing
  30. the details
  31. the subject line
  32. a good email habit
  33. why you are writing
  34. the sign-off
  35. one huge paragraph
  36. no subject line
  37. the main message
  38. the subject line
  39. why you are writing
  40. emojis to a principal

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