Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 932 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) replying within a day (b) emojis to a principal (c) a sensible email ID (d) a clear subject line
2. 2.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
3. 3.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the subject line (d) the main message
4. 4.Which of these is a good email habit? (a) text-message spelling (b) naming the attachment (c) one huge paragraph (d) no subject line
5. 5.🔍 Which is the odd one out? (a) naming the attachment (b) text-message spelling (c) no subject line (d) emojis to a principal
6. 6.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
7. 7.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
8. 8.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) with many emojis (d) formally and briefly
9. 9.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
10. 10.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the main message (d) the greeting
11. 11.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) a sensible email ID (d) no name at the end
12. 12.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the sign-off (d) the greeting
13. 13.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
14. 14.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
15. 15.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) your pet’s nickname (d) one based on your name
16. 16.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
17. 17.Which of these is a poor email habit? (a) a clear subject line (b) checking spelling (c) signing with your name (d) ALL CAPITAL LETTERS
18. 18.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
19. 19.🔍 Which is the odd one out? (a) signing with your name (b) a clear subject line (c) no subject line (d) short paragraphs
20. 20.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
21. 21.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
22. 22.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) short paragraphs (d) forgetting the file
23. 23.Which of these is a poor email habit? (a) naming the attachment (b) signing with your name (c) forgetting the file (d) replying within a day
24. 24.🔍 Which is the odd one out? (a) short paragraphs (b) checking spelling (c) a silly email ID (d) signing with your name
25. 25.🔍 Which is the odd one out? (a) replying within a day (b) no name at the end (c) emojis to a principal (d) ALL CAPITAL LETTERS
26. 26.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
27. 27.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
28. 28.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
29. 29.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
30. 30.Which of these is a poor email habit? (a) checking spelling (b) signing with your name (c) one huge paragraph (d) a polite greeting
31. 31.Which of these is a poor email habit? (a) a clear subject line (b) replying within a day (c) checking spelling (d) text-message spelling
32. 32.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
33. 33.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
34. 34.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) nothing about it (d) that a file is attached
35. 35.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
36. 36.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
37. 37.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the subject line (d) the main message
38. 38.Which of these is a poor email habit? (a) replying within a day (b) no name at the end (c) checking spelling (d) naming the attachment
39. 39.🔍 Which is the odd one out? (a) checking spelling (b) one huge paragraph (c) naming the attachment (d) signing with your name
40. 40.Which of these is a good email habit? (a) no subject line (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) a clear subject line

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