Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 933 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) a gaming handle (d) one based on your name
2. 2.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
3. 3.🔍 Which is the odd one out? (a) signing with your name (b) emojis to a principal (c) checking spelling (d) short paragraphs
4. 4.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
5. 5.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) nothing (d) read it once more
6. 6.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) replying within a day (d) ALL CAPITAL LETTERS
7. 7.🔍 Which is the odd one out? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) text-message spelling (d) forgetting the file
8. 8.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
9. 9.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
10. 10.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
11. 11.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
12. 12.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
13. 13.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
14. 14.📧 Which part of an email is this? Regards, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
15. 15.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) no subject line (d) replying within a day
16. 16.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
17. 17.🔍 Which is the odd one out? (a) no name at the end (b) a silly email ID (c) a clear subject line (d) ALL CAPITAL LETTERS
18. 18.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
19. 19.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
20. 20.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
21. 21.🔍 Which is the odd one out? (a) a silly email ID (b) text-message spelling (c) checking spelling (d) ALL CAPITAL LETTERS
22. 22.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
23. 23.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) naming the attachment (d) forgetting the file
24. 24.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
25. 25.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) only “see” (d) that a file is attached
26. 26.🔍 Which is the odd one out? (a) replying within a day (b) a sensible email ID (c) a silly email ID (d) a polite greeting
27. 27.Which of these is a poor email habit? (a) a clear subject line (b) naming the attachment (c) ALL CAPITAL LETTERS (d) replying within a day
28. 28.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
29. 29.🔍 Which is the odd one out? (a) no name at the end (b) forgetting the file (c) ALL CAPITAL LETTERS (d) a sensible email ID
30. 30.Which of these is a good email habit? (a) replying within a day (b) one huge paragraph (c) a silly email ID (d) no subject line
31. 31.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
32. 32.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
33. 33.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) after a few working days (d) every hour
34. 34.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
35. 35.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
36. 36.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the main message (d) the subject line
37. 37.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
38. 38.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
39. 39.Which of these is a good email habit? (a) emojis to a principal (b) a silly email ID (c) forgetting the file (d) naming the attachment
40. 40.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit

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