Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 934 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a poor email habit? (a) a polite greeting (b) a sensible email ID (c) replying within a day (d) ALL CAPITAL LETTERS
2. 2.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
3. 3.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
4. 4.🔍 Which is the odd one out? (a) forgetting the file (b) signing with your name (c) no name at the end (d) a silly email ID
5. 5.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
6. 6.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) text-message spelling (d) one huge paragraph
7. 7.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the subject line (d) the sign-off
8. 8.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
9. 9.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
10. 10.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
11. 11.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
12. 12.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
13. 13.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
14. 14.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) after ten minutes (d) every hour
15. 15.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
16. 16.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
17. 17.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
18. 18.🔍 Which is the odd one out? (a) short paragraphs (b) checking spelling (c) a clear subject line (d) no subject line
19. 19.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the greeting (d) the sign-off
20. 20.Which of these is a good email habit? (a) replying within a day (b) emojis to a principal (c) one huge paragraph (d) a silly email ID
21. 21.Which of these is a poor email habit? (a) replying within a day (b) no name at the end (c) a polite greeting (d) a sensible email ID
22. 22.Which of these is a good email habit? (a) a silly email ID (b) signing with your name (c) no name at the end (d) ALL CAPITAL LETTERS
23. 23.🔍 Which is the odd one out? (a) text-message spelling (b) a sensible email ID (c) a clear subject line (d) naming the attachment
24. 24.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
25. 25.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the subject line (c) the main message (d) the greeting
26. 26.🔍 Which is the odd one out? (a) a polite greeting (b) replying within a day (c) ALL CAPITAL LETTERS (d) checking spelling
27. 27.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
28. 28.Which of these is a good email habit? (a) short paragraphs (b) forgetting the file (c) ALL CAPITAL LETTERS (d) a silly email ID
29. 29.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
30. 30.🔍 Which is the odd one out? (a) no name at the end (b) checking spelling (c) a clear subject line (d) a sensible email ID
31. 31.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
32. 32.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the subject line (d) the sign-off
33. 33.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
34. 34.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
35. 35.Which of these is a good email habit? (a) one huge paragraph (b) text-message spelling (c) a clear subject line (d) a silly email ID
36. 36.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) in all capitals (d) like a text to a friend
37. 37.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
38. 38.📧 What should the subject line do? (a) be a joke (b) say hello (c) be left blank (d) sum up the email
39. 39.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
40. 40.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the main message (d) the sign-off

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