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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 935 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

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  1. 1.Which of these is a poor email habit? (a) replying within a day (b) a polite greeting (c) text-message spelling (d) a clear subject line
  2. 2.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  3. 3.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  4. 4.🔍 Which is the odd one out? (a) a sensible email ID (b) signing with your name (c) one huge paragraph (d) a clear subject line
  5. 5.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  6. 6.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
  7. 7.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) no subject line (d) a polite greeting
  8. 8.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) delete the subject (d) nothing
  9. 9.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  10. 10.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  11. 11.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
  12. 12.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) no name at the end (d) short paragraphs
  13. 13.🔍 Which is the odd one out? (a) one huge paragraph (b) text-message spelling (c) ALL CAPITAL LETTERS (d) a sensible email ID
  14. 14.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
  15. 15.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) one huge paragraph (d) checking spelling
  16. 16.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  17. 17.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
  18. 18.Which of these is a good email habit? (a) forgetting the file (b) a sensible email ID (c) no subject line (d) one huge paragraph
  19. 19.Which of these is a good email habit? (a) signing with your name (b) one huge paragraph (c) a silly email ID (d) ALL CAPITAL LETTERS
  20. 20.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
  21. 21.📧 Which part of an email is this? Regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  22. 22.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
  23. 23.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
  24. 24.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) say hello (d) be left blank
  25. 25.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  26. 26.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) a polite greeting (d) a silly email ID
  27. 27.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
  28. 28.🔍 Which is the odd one out? (a) emojis to a principal (b) one huge paragraph (c) a clear subject line (d) forgetting the file
  29. 29.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
  30. 30.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
  31. 31.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) formally and briefly (d) with many emojis
  32. 32.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  33. 33.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) a silly email ID (d) replying within a day
  34. 34.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the subject line (d) the main message
  35. 35.Which of these is a poor email habit? (a) naming the attachment (b) no subject line (c) a clear subject line (d) checking spelling
  36. 36.Which of these is a good email habit? (a) emojis to a principal (b) no name at the end (c) checking spelling (d) one huge paragraph
  37. 37.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
  38. 38.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
  39. 39.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
  40. 40.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details

Answer key

  1. text-message spelling
  2. the main message
  3. the sign-off
  4. one huge paragraph
  5. a polite thank-you line
  6. why you are writing
  7. a polite greeting
  8. read it once more
  9. the greeting
  10. the sign-off
  11. one based on your name
  12. short paragraphs
  13. a sensible email ID
  14. a good email habit
  15. checking spelling
  16. the sign-off
  17. the greeting
  18. a sensible email ID
  19. signing with your name
  20. a poor email habit
  21. the sign-off
  22. after a few working days
  23. a poor email habit
  24. sum up the email
  25. the subject line
  26. a silly email ID
  27. why you are writing
  28. a clear subject line
  29. a good email habit
  30. the details
  31. formally and briefly
  32. a polite thank-you line
  33. replying within a day
  34. the subject line
  35. no subject line
  36. checking spelling
  37. the greeting
  38. the greeting
  39. the greeting
  40. the details

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