Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 936 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
2. 2.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the main message (c) the sign-off (d) the greeting
3. 3.Which of these is a good email habit? (a) naming the attachment (b) text-message spelling (c) no subject line (d) a silly email ID
4. 4.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
5. 5.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
6. 6.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) no name at the end (d) one huge paragraph
7. 7.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
8. 8.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
9. 9.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) say hello (d) be left blank
10. 10.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
11. 11.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
12. 12.🔍 Which is the odd one out? (a) forgetting the file (b) checking spelling (c) a silly email ID (d) no subject line
13. 13.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
14. 14.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
15. 15.Which of these is a poor email habit? (a) a polite greeting (b) checking spelling (c) a clear subject line (d) text-message spelling
16. 16.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the greeting (d) the main message
17. 17.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
18. 18.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
19. 19.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) every hour (d) after ten minutes
20. 20.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a gaming handle (d) a funny nickname
21. 21.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
22. 22.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
23. 23.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
24. 24.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
25. 25.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
26. 26.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
27. 27.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
28. 28.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
29. 29.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
30. 30.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no name at the end (c) a sensible email ID (d) forgetting the file
31. 31.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
32. 32.Which of these is a good email habit? (a) emojis to a principal (b) a polite greeting (c) ALL CAPITAL LETTERS (d) no subject line
33. 33.Which of these is a good email habit? (a) no subject line (b) short paragraphs (c) no name at the end (d) forgetting the file
34. 34.Which of these is a poor email habit? (a) checking spelling (b) a polite greeting (c) a clear subject line (d) one huge paragraph
35. 35.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
36. 36.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) nothing (d) delete the subject
37. 37.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
38. 38.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the main message (d) the subject line
39. 39.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
40. 40.Which of these is a good email habit? (a) text-message spelling (b) a sensible email ID (c) no name at the end (d) ALL CAPITAL LETTERS

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