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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 937 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
  2. 2.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
  3. 3.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
  4. 4.🔍 Which is the odd one out? (a) no name at the end (b) checking spelling (c) signing with your name (d) a clear subject line
  5. 5.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
  6. 6.🔍 Which is the odd one out? (a) a clear subject line (b) short paragraphs (c) one huge paragraph (d) signing with your name
  7. 7.🔍 Which is the odd one out? (a) short paragraphs (b) signing with your name (c) no subject line (d) a sensible email ID
  8. 8.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
  9. 9.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  10. 10.Which of these is a good email habit? (a) text-message spelling (b) a polite greeting (c) forgetting the file (d) no subject line
  11. 11.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) a funny nickname (d) one based on your name
  12. 12.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after ten minutes (d) after a few working days
  13. 13.🔍 Which is the odd one out? (a) a sensible email ID (b) forgetting the file (c) short paragraphs (d) signing with your name
  14. 14.🔍 Which is the odd one out? (a) one huge paragraph (b) a silly email ID (c) replying within a day (d) no subject line
  15. 15.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
  16. 16.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) one huge paragraph (d) naming the attachment
  17. 17.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
  18. 18.🔍 Which is the odd one out? (a) short paragraphs (b) ALL CAPITAL LETTERS (c) a clear subject line (d) naming the attachment
  19. 19.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
  20. 20.🔍 Which is the odd one out? (a) emojis to a principal (b) one huge paragraph (c) a clear subject line (d) ALL CAPITAL LETTERS
  21. 21.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  22. 22.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
  23. 23.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
  24. 24.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) a sensible email ID (d) emojis to a principal
  25. 25.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  26. 26.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  27. 27.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  28. 28.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) replying within a day (d) emojis to a principal
  29. 29.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  30. 30.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  31. 31.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) short paragraphs (d) a silly email ID
  32. 32.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
  33. 33.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  34. 34.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
  35. 35.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
  36. 36.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
  37. 37.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) forgetting the file (d) a polite greeting
  38. 38.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
  39. 39.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
  40. 40.Which of these is a poor email habit? (a) a sensible email ID (b) naming the attachment (c) replying within a day (d) no subject line

Answer key

  1. a poor email habit
  2. the greeting
  3. a good email habit
  4. no name at the end
  5. sum up the email
  6. one huge paragraph
  7. no subject line
  8. the main message
  9. the sign-off
  10. a polite greeting
  11. one based on your name
  12. after a few working days
  13. forgetting the file
  14. replying within a day
  15. a poor email habit
  16. naming the attachment
  17. a poor email habit
  18. ALL CAPITAL LETTERS
  19. the subject line
  20. a clear subject line
  21. the subject line
  22. read it once more
  23. a good email habit
  24. a sensible email ID
  25. the sign-off
  26. the sign-off
  27. the sign-off
  28. replying within a day
  29. the subject line
  30. a polite thank-you line
  31. short paragraphs
  32. the greeting
  33. the sign-off
  34. a good email habit
  35. a good email habit
  36. the subject line
  37. forgetting the file
  38. the subject line
  39. the greeting
  40. no subject line

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