Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
- 2.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
- 3.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
- 4.🔍 Which is the odd one out? (a) no name at the end (b) checking spelling (c) signing with your name (d) a clear subject line
- 5.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
- 6.🔍 Which is the odd one out? (a) a clear subject line (b) short paragraphs (c) one huge paragraph (d) signing with your name
- 7.🔍 Which is the odd one out? (a) short paragraphs (b) signing with your name (c) no subject line (d) a sensible email ID
- 8.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
- 9.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 10.Which of these is a good email habit? (a) text-message spelling (b) a polite greeting (c) forgetting the file (d) no subject line
- 11.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) a funny nickname (d) one based on your name
- 12.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after ten minutes (d) after a few working days
- 13.🔍 Which is the odd one out? (a) a sensible email ID (b) forgetting the file (c) short paragraphs (d) signing with your name
- 14.🔍 Which is the odd one out? (a) one huge paragraph (b) a silly email ID (c) replying within a day (d) no subject line
- 15.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
- 16.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) one huge paragraph (d) naming the attachment
- 17.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
- 18.🔍 Which is the odd one out? (a) short paragraphs (b) ALL CAPITAL LETTERS (c) a clear subject line (d) naming the attachment
- 19.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
- 20.🔍 Which is the odd one out? (a) emojis to a principal (b) one huge paragraph (c) a clear subject line (d) ALL CAPITAL LETTERS
- 21.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the greeting (c) the sign-off (d) the main message
- 22.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
- 23.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
- 24.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) a sensible email ID (d) emojis to a principal
- 25.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
- 26.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 27.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
- 28.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) replying within a day (d) emojis to a principal
- 29.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the greeting (d) the sign-off
- 30.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
- 31.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) short paragraphs (d) a silly email ID
- 32.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
- 33.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
- 34.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
- 35.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
- 36.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
- 37.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) forgetting the file (d) a polite greeting
- 38.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
- 39.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
- 40.Which of these is a poor email habit? (a) a sensible email ID (b) naming the attachment (c) replying within a day (d) no subject line
Answer key
- a poor email habit
- the greeting
- a good email habit
- no name at the end
- sum up the email
- one huge paragraph
- no subject line
- the main message
- the sign-off
- a polite greeting
- one based on your name
- after a few working days
- forgetting the file
- replying within a day
- a poor email habit
- naming the attachment
- a poor email habit
- ALL CAPITAL LETTERS
- the subject line
- a clear subject line
- the subject line
- read it once more
- a good email habit
- a sensible email ID
- the sign-off
- the sign-off
- the sign-off
- replying within a day
- the subject line
- a polite thank-you line
- short paragraphs
- the greeting
- the sign-off
- a good email habit
- a good email habit
- the subject line
- forgetting the file
- the subject line
- the greeting
- no subject line
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