Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 95 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) signing with your name (b) one huge paragraph (c) a silly email ID (d) text-message spelling
2. 2.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the subject line (c) the greeting (d) the main message
3. 3.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) replying within a day (d) forgetting the file
4. 4.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
5. 5.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
6. 6.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
7. 7.Which of these is a poor email habit? (a) checking spelling (b) forgetting the file (c) a polite greeting (d) a sensible email ID
8. 8.Which of these is a poor email habit? (a) no name at the end (b) a sensible email ID (c) short paragraphs (d) checking spelling
9. 9.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
10. 10.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
11. 11.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
12. 12.🔍 Which is the odd one out? (a) no name at the end (b) checking spelling (c) signing with your name (d) a polite greeting
13. 13.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) your pet’s nickname (d) a funny nickname
14. 14.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the sign-off (d) the subject line
15. 15.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
16. 16.Which of these is a poor email habit? (a) replying within a day (b) signing with your name (c) ALL CAPITAL LETTERS (d) a polite greeting
17. 17.Which of these is a good email habit? (a) forgetting the file (b) a sensible email ID (c) one huge paragraph (d) text-message spelling
18. 18.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
19. 19.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
20. 20.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
21. 21.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) no name at the end (d) short paragraphs
22. 22.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
23. 23.Which of these is a poor email habit? (a) one huge paragraph (b) signing with your name (c) checking spelling (d) replying within a day
24. 24.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
25. 25.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
26. 26.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
27. 27.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
28. 28.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
29. 29.🔍 Which is the odd one out? (a) a silly email ID (b) text-message spelling (c) emojis to a principal (d) replying within a day
30. 30.📧 What should the subject line do? (a) say hello (b) be left blank (c) sum up the email (d) be a joke
31. 31.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
32. 32.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
33. 33.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
34. 34.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) forgetting the file (d) naming the attachment
35. 35.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) only “see” (d) that a file is attached
36. 36.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
37. 37.🔍 Which is the odd one out? (a) forgetting the file (b) text-message spelling (c) signing with your name (d) emojis to a principal
38. 38.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the subject line (c) the greeting (d) the sign-off
39. 39.🔍 Which is the odd one out? (a) one huge paragraph (b) text-message spelling (c) a clear subject line (d) forgetting the file
40. 40.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit

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