Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 941 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) your pet’s nickname (d) a funny nickname
2. 2.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
3. 3.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
4. 4.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) a polite greeting (d) one huge paragraph
5. 5.🔍 Which is the odd one out? (a) a silly email ID (b) text-message spelling (c) ALL CAPITAL LETTERS (d) short paragraphs
6. 6.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
7. 7.🔍 Which is the odd one out? (a) text-message spelling (b) checking spelling (c) signing with your name (d) short paragraphs
8. 8.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
9. 9.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
10. 10.Which of these is a good email habit? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) a silly email ID (d) a clear subject line
11. 11.📧 What should the subject line do? (a) say hello (b) be left blank (c) sum up the email (d) be a joke
12. 12.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
13. 13.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
14. 14.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
15. 15.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) with many emojis (d) in all capitals
16. 16.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the main message (c) the sign-off (d) the greeting
17. 17.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
18. 18.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
19. 19.Which of these is a poor email habit? (a) checking spelling (b) ALL CAPITAL LETTERS (c) a polite greeting (d) naming the attachment
20. 20.🔍 Which is the odd one out? (a) a silly email ID (b) text-message spelling (c) one huge paragraph (d) checking spelling
21. 21.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
22. 22.🔍 Which is the odd one out? (a) a silly email ID (b) a polite greeting (c) short paragraphs (d) a clear subject line
23. 23.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) a silly email ID (d) a clear subject line
24. 24.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) delete the subject (d) add ten emojis
25. 25.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) replying within a day (d) no name at the end
26. 26.📧 Which part of an email is this? Regards, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
27. 27.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
28. 28.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
29. 29.🔍 Which is the odd one out? (a) naming the attachment (b) checking spelling (c) one huge paragraph (d) a clear subject line
30. 30.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
31. 31.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
32. 32.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
33. 33.Which of these is a poor email habit? (a) a sensible email ID (b) short paragraphs (c) emojis to a principal (d) a clear subject line
34. 34.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) signing with your name (c) text-message spelling (d) no subject line
35. 35.Which of these is a good email habit? (a) no name at the end (b) one huge paragraph (c) replying within a day (d) ALL CAPITAL LETTERS
36. 36.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
37. 37.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
38. 38.🔍 Which is the odd one out? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) replying within a day
39. 39.Which of these is a good email habit? (a) no subject line (b) checking spelling (c) a silly email ID (d) emojis to a principal
40. 40.Which of these is a poor email habit? (a) checking spelling (b) short paragraphs (c) signing with your name (d) forgetting the file

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