Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 942 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) signing with your name (c) no subject line (d) no name at the end
2. 2.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
3. 3.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) replying within a day (d) a silly email ID
4. 4.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) in all capitals (d) formally and briefly
5. 5.Which of these is a good email habit? (a) text-message spelling (b) one huge paragraph (c) a polite greeting (d) a silly email ID
6. 6.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
7. 7.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
8. 8.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the greeting (d) the subject line
9. 9.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
10. 10.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
11. 11.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the subject line (c) the sign-off (d) the greeting
12. 12.🔍 Which is the odd one out? (a) short paragraphs (b) a clear subject line (c) no subject line (d) replying within a day
13. 13.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) after ten minutes (d) every hour
14. 14.🔍 Which is the odd one out? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) no subject line (d) one huge paragraph
15. 15.🔍 Which is the odd one out? (a) no subject line (b) signing with your name (c) forgetting the file (d) emojis to a principal
16. 16.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
17. 17.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
18. 18.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
19. 19.Which of these is a poor email habit? (a) a sensible email ID (b) checking spelling (c) a silly email ID (d) a clear subject line
20. 20.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
21. 21.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
22. 22.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
23. 23.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
24. 24.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
25. 25.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
26. 26.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
27. 27.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
28. 28.🔍 Which is the odd one out? (a) text-message spelling (b) a silly email ID (c) ALL CAPITAL LETTERS (d) short paragraphs
29. 29.Which of these is a good email habit? (a) checking spelling (b) ALL CAPITAL LETTERS (c) a silly email ID (d) forgetting the file
30. 30.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) delete the subject (d) nothing
31. 31.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
32. 32.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
33. 33.Which of these is a good email habit? (a) one huge paragraph (b) emojis to a principal (c) short paragraphs (d) text-message spelling
34. 34.🔍 Which is the odd one out? (a) signing with your name (b) no name at the end (c) replying within a day (d) checking spelling
35. 35.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
36. 36.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
37. 37.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
38. 38.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
39. 39.Which of these is a good email habit? (a) text-message spelling (b) emojis to a principal (c) naming the attachment (d) no subject line
40. 40.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting

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