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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 943 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the sign-off (c) the main message (d) the greeting
  2. 2.Which of these is a good email habit? (a) no subject line (b) a silly email ID (c) a sensible email ID (d) emojis to a principal
  3. 3.Which of these is a good email habit? (a) short paragraphs (b) no subject line (c) emojis to a principal (d) no name at the end
  4. 4.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
  5. 5.🔍 Which is the odd one out? (a) no subject line (b) a polite greeting (c) ALL CAPITAL LETTERS (d) emojis to a principal
  6. 6.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
  7. 7.Which of these is a good email habit? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) a silly email ID (d) one huge paragraph
  8. 8.Which of these is a poor email habit? (a) a clear subject line (b) checking spelling (c) signing with your name (d) ALL CAPITAL LETTERS
  9. 9.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  10. 10.Which of these is a good email habit? (a) one huge paragraph (b) emojis to a principal (c) a silly email ID (d) replying within a day
  11. 11.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  12. 12.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  13. 13.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  14. 14.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
  15. 15.Which of these is a poor email habit? (a) a clear subject line (b) no subject line (c) naming the attachment (d) a sensible email ID
  16. 16.🔍 Which is the odd one out? (a) a silly email ID (b) forgetting the file (c) emojis to a principal (d) checking spelling
  17. 17.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  18. 18.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
  19. 19.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after a few working days (d) after ten minutes
  20. 20.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) naming the attachment (d) ALL CAPITAL LETTERS
  21. 21.🔍 Which is the odd one out? (a) no subject line (b) forgetting the file (c) signing with your name (d) ALL CAPITAL LETTERS
  22. 22.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) no name at the end (d) signing with your name
  23. 23.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
  24. 24.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
  25. 25.🔍 Which is the odd one out? (a) forgetting the file (b) no name at the end (c) a clear subject line (d) a silly email ID
  26. 26.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
  27. 27.Which of these is a good email habit? (a) forgetting the file (b) one huge paragraph (c) checking spelling (d) no subject line
  28. 28.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  29. 29.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) be a joke (d) say hello
  30. 30.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
  31. 31.🔍 Which is the odd one out? (a) checking spelling (b) text-message spelling (c) a clear subject line (d) short paragraphs
  32. 32.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) a silly email ID (d) a clear subject line
  33. 33.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  34. 34.🔍 Which is the odd one out? (a) no subject line (b) checking spelling (c) short paragraphs (d) a clear subject line
  35. 35.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  36. 36.Which of these is a poor email habit? (a) a polite greeting (b) a silly email ID (c) a sensible email ID (d) signing with your name
  37. 37.Which of these is a poor email habit? (a) one huge paragraph (b) a sensible email ID (c) naming the attachment (d) a polite greeting
  38. 38.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
  39. 39.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
  40. 40.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit

Answer key

  1. the subject line
  2. a sensible email ID
  3. short paragraphs
  4. the subject line
  5. a polite greeting
  6. a poor email habit
  7. a clear subject line
  8. ALL CAPITAL LETTERS
  9. the subject line
  10. replying within a day
  11. the subject line
  12. the sign-off
  13. the greeting
  14. the details
  15. no subject line
  16. checking spelling
  17. a polite thank-you line
  18. why you are writing
  19. after a few working days
  20. naming the attachment
  21. signing with your name
  22. signing with your name
  23. a poor email habit
  24. why you are writing
  25. a clear subject line
  26. a poor email habit
  27. checking spelling
  28. the details
  29. sum up the email
  30. a poor email habit
  31. text-message spelling
  32. a silly email ID
  33. the sign-off
  34. no subject line
  35. the sign-off
  36. a silly email ID
  37. one huge paragraph
  38. a good email habit
  39. a good email habit
  40. a good email habit

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