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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 948 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
  2. 2.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
  3. 3.🔍 Which is the odd one out? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) a polite greeting (d) emojis to a principal
  4. 4.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
  5. 5.Which of these is a good email habit? (a) short paragraphs (b) ALL CAPITAL LETTERS (c) no subject line (d) one huge paragraph
  6. 6.🔍 Which is the odd one out? (a) checking spelling (b) text-message spelling (c) a polite greeting (d) a sensible email ID
  7. 7.Which of these is a poor email habit? (a) naming the attachment (b) a clear subject line (c) text-message spelling (d) short paragraphs
  8. 8.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) signing with your name (d) ALL CAPITAL LETTERS
  9. 9.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
  10. 10.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  11. 11.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
  12. 12.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) checking spelling (c) signing with your name (d) a polite greeting
  13. 13.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
  14. 14.🔍 Which is the odd one out? (a) one huge paragraph (b) signing with your name (c) a sensible email ID (d) a clear subject line
  15. 15.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  16. 16.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) add ten emojis (d) nothing
  17. 17.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
  18. 18.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) replying within a day (d) emojis to a principal
  19. 19.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
  20. 20.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  21. 21.Which of these is a poor email habit? (a) a sensible email ID (b) naming the attachment (c) one huge paragraph (d) signing with your name
  22. 22.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  23. 23.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
  24. 24.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
  25. 25.Which of these is a good email habit? (a) no name at the end (b) text-message spelling (c) a clear subject line (d) forgetting the file
  26. 26.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
  27. 27.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the subject line (d) the main message
  28. 28.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
  29. 29.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) every hour (d) after a few working days
  30. 30.🔍 Which is the odd one out? (a) a sensible email ID (b) a silly email ID (c) checking spelling (d) signing with your name
  31. 31.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
  32. 32.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
  33. 33.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
  34. 34.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
  35. 35.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
  36. 36.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
  37. 37.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
  38. 38.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) a polite greeting (d) no subject line
  39. 39.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
  40. 40.Which of these is a good email habit? (a) a sensible email ID (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) a silly email ID

Answer key

  1. one based on your name
  2. why you are writing
  3. a polite greeting
  4. the main message
  5. short paragraphs
  6. text-message spelling
  7. text-message spelling
  8. signing with your name
  9. the greeting
  10. the greeting
  11. the greeting
  12. ALL CAPITAL LETTERS
  13. the subject line
  14. one huge paragraph
  15. the sign-off
  16. read it once more
  17. a poor email habit
  18. replying within a day
  19. a poor email habit
  20. the sign-off
  21. one huge paragraph
  22. the subject line
  23. a poor email habit
  24. why you are writing
  25. a clear subject line
  26. a good email habit
  27. the subject line
  28. a poor email habit
  29. after a few working days
  30. a silly email ID
  31. a good email habit
  32. why you are writing
  33. the details
  34. the sign-off
  35. why you are writing
  36. the subject line
  37. a good email habit
  38. a polite greeting
  39. the greeting
  40. a sensible email ID

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